Your Hometown Alabama Roofing Experts
At Roof Tec LLC, we pride ourselves on being the go-to roofing specialists in Alabama and Louisiana. As a locally owned and operated company with field offices in Spanish Fort and Birmingham, Alabama, we are dedicated to providing top-notch roofing services to our customers. Our team of experts is committed to delivering exceptional customer service, professionalism, and high-quality products to ensure that our customers receive the best roofing experience possible.
Our Services
We offer a wide range of roofing services, including roof restorations, repairs, and replacements for both commercial and residential properties. Our team of experts is trained to handle any type of roofing project, from small repairs to complete roof replacements. We also specialize in insurance claims, hail damage, wind damage, and storm assessment services. In addition to roofing, we offer other construction services, including gutter installation, blown insulation, facia and soffit replacements, and more.
Why Choose Us
What sets us apart from other roofing companies is our commitment to excellence and customer satisfaction. We pride ourselves on being a one-stop shop for all your roofing needs, providing top-quality products, expert workmanship, and exceptional customer service. Our team of experts is dedicated to ensuring that every customer is completely satisfied with our services, and we stand behind our work with long-term warranties and guarantees.
Our Mission
Our mission is to provide exceptional roofing services to our customers, exceeding their expectations and building long-term relationships. We strive to be the leading roofing company in Alabama and Louisiana, known for our professionalism, expertise, and commitment to customer satisfaction.
Poor Customer Experience and Unhonoried Warranties
Several reviewers have reported poor experiences with the company, particularly with the new owner. Many have complained about the company's failure to honor warranties, with some customers being told that their warranties are no longer valid after the company changed ownership.
Lack of Professionalism and Poor Communication
Reviewers have also mentioned that the company's staff, particularly the office lady, are rude and unprofessional. Some customers have reported being treated poorly by the staff, with some even being yelled at.
Issues with Roof Installations and Repairs
Several reviewers have reported issues with the company's roof installations and repairs. Some have mentioned that their roofs began leaking shortly after installation, and the company failed to fix the issues. Others have reported being charged for repairs that were never done.
Positive Experiences with Previous Owner
On a positive note, some reviewers have mentioned that they had good experiences with the company under the previous owner. They reported that the company was professional, responsive, and did quality work.
New Owner's Failure to Honor Warranties
Many reviewers have mentioned that the new owner is not honoring warranties, leaving customers with costly repairs.
Positive Experiences with Specific Employees
Some reviewers have praised specific employees, such as Josh Alemond, Gerry, and the roofing crew, for their professionalism, responsiveness, and quality work.
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