Store with Confidence, Store with Us
At Gladstone Self Storage, we are dedicated to providing the Kansas City area with high-quality storage units at affordable prices. Our state-of-the-art facility is designed to meet the diverse storage needs of individuals and businesses alike. Our team of experts is committed to delivering exceptional customer service, ensuring that every customer's experience is nothing short of exceptional.
Our Facility
Our facility is centrally located in Kansas City, MO, making it easily accessible from all parts of the city. We take pride in our secure and reliable climate-controlled storage units, which are perfect for storing items that require a consistent temperature. Our units are protected from extreme temperatures, humidity, and pests, ensuring that your belongings remain in pristine condition. With drive-up access, you can easily load and unload your items without having to navigate stairs or elevators.
Services
We offer a range of storage services to cater to diverse needs. Our storage units come in various sizes, from small to large, to accommodate different types of items. Whether you need to store household items, business equipment, or sensitive materials, we have a unit that's just right for you. Our facility is fully fenced and gated, with 24/7 security cameras and a personalized gate access system, ensuring that your belongings are safe and secure.
Our Mission
Our mission is to provide top-notch storage solutions that meet the unique needs of our customers. We strive to create a stress-free storage experience by offering flexible rental options, convenient payment plans, and exceptional customer service. We believe in building long-term relationships with our customers, and we're committed to earning your trust and loyalty.
Why Choose Us
At Gladstone Self Storage, we're dedicated to delivering exceptional service and providing a secure and convenient storage experience. Our facilities are well-maintained, clean, and secure, ensuring that your belongings are protected at all times. Our friendly and knowledgeable staff is always available to assist you with any questions or concerns. We're proud to serve the Kansas City community, and we look forward to serving you.
Summary of Reviews
Positive Experiences
- Many reviewers praised the excellent customer service provided by the staff, particularly Jamie and Sam, who were helpful, friendly, and accommodating.
- The facility was described as clean, secure, and well-maintained, with climate-controlled units and good security measures.
- Several reviewers appreciated the convenient location and easy access to their units.
- The staff was responsive to customer needs and went above and beyond to ensure a smooth experience.
Negative Experiences
- One reviewer had a negative experience with a trailer blocking the aisle, damaging their vehicle, and the facility's failure to take responsibility for the incident.
- A few reviewers mentioned poor customer service, including rudeness from the owner and lack of professionalism.
- Some reviewers expressed dissatisfaction with the pricing, citing sudden increases and lack of visible improvements.
- One reviewer had a bad experience with the U-HAUL service, receiving a different size truck than promised.
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