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Who We Are
Superior Heating & Air Conditioning, Inc. is a renowned provider of heating, cooling, and indoor air quality solutions for residential and commercial customers in Richmond, KY, and surrounding areas. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner for all HVAC needs. With a wide range of products and services, we strive to deliver exceptional value and unmatched expertise to our customers.
Our Products
As a Carrier dealer, we offer a vast array of products designed to provide optimal comfort, reliability, and energy efficiency. Our product line includes air conditioners, heat pumps, gas furnaces, packaged units, hybrid heat systems, duct-free systems, thermostats, zoning products, air cleaners, humidifiers, dehumidifiers, ventilators, UV lights, and carbon monoxide detectors. Whether you're looking for a complete system or individual components, our products are designed to meet the unique needs of your home or business.
Our Services
At Superior Heating & Air Conditioning, Inc., we offer a comprehensive range of services to ensure your comfort and indoor air quality. Our services include:
- Heating and Cooling Installation: We design and install heating and cooling systems tailored to your specific needs and budget.
- Repair and Maintenance: Our expert technicians provide timely repair and maintenance services to ensure your system runs efficiently and effectively.
- Preventive Maintenance: Regular maintenance agreements help prevent breakdowns, reduce energy consumption, and prolong the life of your system.
- Upgrade or Replacement: We offer upgrade or replacement services for existing systems, ensuring you enjoy optimal comfort and energy efficiency.
- Emergency Service: Our 24/7 emergency service ensures prompt assistance in case of a sudden breakdown or maintenance issue.
Why Choose Us
As a trusted partner, Superior Heating & Air Conditioning, Inc. offers:
- Expertise: Our experienced technicians are dedicated to ensuring your system operates optimally and efficiently.
- Unmatched Customer Service: Our commitment to customer satisfaction is unrivaled, and we strive to exceed your expectations.
- State-of-the-Art Products: We offer the latest technology and innovative solutions to ensure your comfort and indoor air quality.
- Local Presence: As a locally owned and operated company, we are committed to serving the Richmond, KY, community with pride.
What Our Customers Say
Our customers' reviews speak volumes about our commitment to quality and customer satisfaction. Here's what some of them have to say:
- "Most friendly and professional service. Explained the problem in layman's terms. Most appreciated, always received excellent service from Superior Heating & Air Conditioning." - Jamie
- "Just wanted to let you know how much we appreciate you having our A/C unit installed in time for vacation Bible school. I'm really not sure we could have held it without your quick, hard work. Thank you on behalf of the Berea UNC." - Phyllis G.
Get in Touch
If you're seeking expert advice, superior products, or reliable services for your heating, cooling, or indoor air quality needs, contact us today. Whether you're a homeowner, business owner, or property manager, Superior Heating & Air Conditioning, Inc. is committed to delivering exceptional value and customer satisfaction.
Overall Satisfaction
The majority of customers are extremely satisfied with the service provided by Superior Heating & Air, praising the company's trustworthiness, dependability, and fair prices.
Technician Quality
Chad and Jamie are particularly mentioned for their exceptional service, with customers appreciating their ability to explain technical information in a clear and non-condescending manner.
Reasonable Prices
Several customers praise the company's reasonable work prices, with one customer mentioning that they fixed their furnace issue for a reasonable price.
Excellent Customer Service
The company's customer service is consistently praised, with customers appreciating the friendliness and helpfulness of the office staff and technicians.
Trust and Reliability
Customers trust Superior Heating & Air to fix issues correctly and efficiently, with one customer stating that they will forever have their business due to the exceptional service.
Negative Experience
One customer had a negative experience, citing an outrageous quote of over $15,000 for a repair, which they felt was not taken seriously by the company.
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