Building a Better Way of Life
Heritage Moving & Storage, Inc. is a family-owned and operated business that has been proudly serving the community since 1993. With our roots in Roanoke, Virginia, we have been moving families and businesses around the corner, across town, and across the country for over 30 years. Our expertise in the moving industry dates back to 1977, and we specialize in the handling of fine furniture for both residential and commercial moves. At Heritage Moving & Storage, Inc., we are committed to providing top-notch local, long-distance, and commercial moving and storage services, all while delivering exceptional customer support.
Our Services
At Heritage Moving & Storage, Inc., we offer a wide range of moving services tailored to meet your specific needs. Our fully licensed, bonded, and insured personnel are trained to exceed your expectations, whether you're moving around the corner, across town, or across the country. Here are some of the services we provide:
Complete Packing and Crating Services
Our experienced team of movers and packers can help you prepare for your move by safely and securely packing your belongings. We provide complete packing and crating services using high-quality materials to ensure the safe transport of your items, including pianos, organs, and large items at no extra charge.
Hourly or Contract Pricing
We offer flexible pricing options to accommodate your budget, whether you prefer hourly or contract-based pricing. With Heritage Moving & Storage, Inc., there are no minimum hours required, and we never charge extra fees for moving on Saturdays.
Full-Service Solution for Commercial Moves
We have extensive experience in moving small to large businesses throughout the greater Roanoke, VA area. Our professional team of movers will ensure a smooth transition for your business, so you can focus on your operations.
Moving Tips
To help make your move as stress-free as possible, our team at Heritage Moving & Storage, Inc. has prepared some helpful moving tips. We recommend starting to pack 2-3 weeks before your move date, using quality boxes, and clearly labeling each box with its contents and the room it belongs in.
Happy Customers
At Heritage Moving & Storage, Inc., we are proud of the relationships we've built with our customers over the years. We invite you to read some of our testimonials from satisfied customers who have experienced our exceptional service first-hand.
Don't trust your move to just anyone - choose the experienced professionals at Heritage Moving & Storage, Inc. Request a free quote today and let us help you move with ease.
Moving Experiences with Heritage
Negative Experiences
Several reviewers had terrible experiences with Heritage, citing unprofessional and rude employees, miscommunication about prices, and poor service. Some reported being overcharged, with additional fees and surcharges added to their final bill. Others experienced lost or damaged items, and in one case, a customer's new floor was scratched.
Unprofessional Behavior
Multiple reviewers mentioned encountering rude employees, with one customer reporting that an employee asked to use their restroom and then walked away muttering when denied. Another reviewer was told they didn't "understand the moving business" when they questioned the company's practices.
Communication and Timing Issues
Some reviewers reported difficulties with scheduling and timing, including delays, last-minute changes, and confusion about pickup and delivery dates. One customer was told they didn't understand the moving business when they questioned the company's practices.
Positive Experiences
On the other hand, several reviewers had positive experiences with Heritage, praising the company's professionalism, prompt service, and reasonable prices. Some reviewers mentioned the crew's care and attention to detail, and a few reported using the company multiple times without issue.
Praises for Quality Service
Reviewers praised Heritage's quality service, including efficient moves, careful handling of belongings, and pleasant and hardworking crews. Some reviewers were impressed with the company's ability to accommodate last-minute moves and provide reasonable prices.
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