Business Details
28 Years
experience
Emergency
services
Trusted Security Solutions for Businesses Nationwide
Founded in 1998, Integrated Security Solutions (ISS) has established itself as a leader in the digital security industry. With over 50 years of combined experience in retail, Point-of-Sale systems, and digital security, our founders Charlie Ashford and Shelly Osborne have built a company that delivers cutting-edge video surveillance, access control, and alarm systems tailored to meet the unique needs of businesses across the United States, Mexico, and Puerto Rico. Our commitment to innovation ensures that every solution integrates the latest technology, including IP-based camera networks, LTE cellular connectivity, and advanced video analytics. We pride ourselves on rigorous in-house testing of all equipment to guarantee flawless installation and minimal on-site time. Our team of certified engineers provides ongoing technical support Monday through Friday, ensuring our clients receive expert guidance throughout the lifecycle of their security systems.From small businesses to large corporations, we prioritize customer satisfaction by offering scalable solutions that protect assets, reduce shrink, and address liability concerns. With over 30,000 systems in service, our track record of reliability and personalized service has earned us long-term partnerships with clients in automotive, hospitality, retail, and healthcare sectors. As a Milestone Certified Partner, we leverage industry-leading software like XProtect to deliver high-resolution, remotely manageable security systems. Our dedication to continuous improvement drives measurable results, making ISS a trusted partner for businesses seeking comprehensive security solutions.
Services
Video Surveillance
Access Control
Home Alarm Systems
Business Alarm Systems
GPS Vehicle Tracking
Art Asset Monitoring
Security Assessments
Technical Support
System Maintenance
Smart Home Automation
Details
- Year established: 1998
Highlights and features
- We offer 24/7 professional monitoring for enhanced security.
- Our team has over 50 years of combined experience in digital security.
- We provide scalable, customized solutions for businesses of all sizes.
- Our equipment undergoes rigorous in-house testing for flawless installation.
- We are a Milestone Certified Partner with proven technology expertise.
Associations and certifications
- Milestone Systems
Services
Video Surveillance
Our video surveillance solutions combine IP-based and analog systems to deliver high-resolution, scalable security monitoring. Using Milestone XProtect software, we provide remote management, advanced analytics, and integration with POS systems. Services include installation, maintenance, and 24/7 health monitoring for businesses across multiple industries.
Access Control
We design and implement access control systems that restrict entry to authorized personnel using PINs, cards, or mobile credentials. Our solutions include Paxton Net2 systems, remote lock management, and integration with video surveillance to enhance security for businesses of all sizes.
Home Security Systems
Our home security systems feature state-of-the-art alarm panels, encrypted sensors, and LTE cellular connectivity. Services include remote arming/disarming, video monitoring, smart home automation, and 24/7 professional monitoring to protect homeowners and renters in central Kentucky and beyond.
Business Alarm Systems
We offer customized business alarm systems with unique user codes, remote management, and integration with video analytics. Solutions include intrusion detection, perimeter security, and scalable installations designed to accommodate business growth and multi-site operations.
GPS Vehicle Tracking
Our GPS tracking solutions provide real-time monitoring of vehicles, geofencing, and driver behavior analysis. Designed for individual and fleet management, the system is managed via mobile or desktop apps to enhance security and operational efficiency.
People
Charlie Ashford
Founder
With over 25 years in digital security and retail technology, Charlie co-founded ISS in 1998. His expertise in system integration and client-focused solutions has driven the company's growth to serve 30,000+ systems across North America.
Shelly Osborne
Founder
Shelly brings extensive experience in Point-of-Sale systems and loss prevention to ISS. As co-founder, she has shaped the company's approach to combining security technology with business operations to deliver measurable client benefits.
Questions
What security solutions do you offer?
We provide video surveillance, access control, home/business alarm systems, GPS tracking, and security assessments tailored to your needs.
Do you offer 24/7 monitoring?
Yes, our professional monitoring services operate 24/7 to ensure continuous protection for homes and businesses.
Can you integrate security systems with existing infrastructure?
Yes, we specialize in integrating new technology with existing systems, including POS and hybrid analog/IP networks.
Do you serve businesses outside Kentucky?
Yes, we serve clients across the United States, Mexico, and Puerto Rico with scalable security solutions.
What support options are available?
We offer Monday-Friday technical support, system maintenance, and remote configuration services for all clients.
Are your systems customizable?
Yes, all solutions are customized to meet specific security requirements, from small businesses to enterprise-level deployments.