Business Details
Emergency
services
Trusted Emergency Restoration Services in Maine and New Hampshire
At Octagon Cleaning & Restoration, we bring decades of specialized expertise to emergency restoration services across Maine and New Hampshire. Our IICRC-certified technicians deliver rapid, reliable solutions for water damage, mold remediation, asbestos and lead abatement, and fire restoration, adhering to the highest industry standards. As proud Better Business Bureau members, we combine advanced training with cutting-edge equipment to address residential and commercial properties with precision.Our locally owned, family-run operation prioritizes transparent communication, 24/7 emergency response, and seamless insurance coordination. With a five-year workmanship warranty and a track record of excellence spanning over two decades, we remain Northern New England's trusted partner for restoring safety and peace of mind after disasters.
Services
Water Damage Restoration
Mold Remediation
Asbestos Removal
Lead Abatement
Fire Damage Restoration
Storm Damage Repair
Commercial Duct Cleaning
Biohazard Cleanup
Emergency Response
Property Reconstruction
Highlights and features
- Certified restoration experts with 24+ years of industry experience
- Locally owned with 24/7 emergency response availability
- Hassle-free insurance assistance and direct billing options
- Free estimates with transparent pricing and no hidden fees
- Five-year workmanship warranty on all restoration services
Associations and certifications
- IICRC
- ACAC
- Better Business Bureau
- EPA-certified
Services
Water Damage Restoration
Our IICRC-certified technicians provide comprehensive water damage restoration using industrial-grade pumps and thermal imaging technology. We handle extraction, drying, and reconstruction while coordinating directly with insurance providers. With 24/7 emergency availability and a five-year warranty, our process minimizes mold risk and structural damage through advanced moisture mapping and HEPA filtration systems.
Mold Remediation
We specialize in certified mold remediation for residential and commercial properties, utilizing containment chambers and antimicrobial treatments. Our ACAC-certified specialists identify moisture sources, perform air quality testing, and implement prevention strategies. The process includes HEPA vacuuming, antifungal applications, and post-remediation verification to ensure complete spore elimination and prevent regrowth.
Asbestos Removal
Our DEP-licensed professionals follow strict containment protocols for safe asbestos removal in pre-1980 buildings. We conduct material testing, establish negative air pressure environments, and use HEPA-filtered equipment. All work complies with EPA and OSHA standards, with proper disposal documentation and post-removal clearance testing to ensure complete hazard elimination.
Fire Damage Restoration
We provide complete fire damage restoration including soot removal, odor elimination, and structural repairs. Our thermal fogging and ozone treatment technologies neutralize smoke odors at the molecular level. The process includes content pack-out services, HVAC cleaning, and coordination with our sister construction company for rebuilding, ensuring properties meet safety standards and insurance requirements.
Lead Abatement
EPA-certified lead removal services follow strict containment procedures to prevent cross-contamination. We employ wet scraping methods, HEPA sanding systems, and encapsulation techniques. Our specialists handle residential and commercial projects with pre- and post-abatement testing, providing documentation for regulatory compliance and property transactions in accordance with state-specific lead hazard regulations.
People
Robert York
Owner
Certified Indoor Environmental Consultant with 24+ years in disaster restoration. Holds multiple IICRC certifications and EPA lead-safe credentials. Combines business acumen with technical expertise in property restoration and real estate investment.
Katharine York
Co-Owner
Supports operational leadership with focus on client relations and quality control. Brings strategic perspective to business development and community engagement initiatives across Northern New England.
Brindi Riley
Fire Division Manager
IICRC-certified specialist with 12 years in restoration. Oversees fire damage projects from initial assessment through completion, ensuring technical excellence and client satisfaction during critical recovery periods.
Matt Richardson
Mold Division Manager
19-year industry veteran specializing in microbial remediation. Conducts detailed inspections and supervises technical crews while maintaining strict compliance with health and safety standards for mold-contaminated properties.
Bruce Hackett Jr.
Environmental Division Manager
Environmental specialist overseeing hazardous material abatement projects. Ensures regulatory compliance for asbestos and lead removal operations across commercial and residential sectors in New Hampshire.
Questions
Is water damage covered by insurance?
Most policies cover sudden water damage incidents like burst pipes. We handle documentation and direct billing with major insurance providers to streamline claims processing.
Do you offer 24/7 emergency service?
Yes, our certified technicians respond to emergencies 24 hours a day, 365 days a year with average response times under 90 minutes across service areas.
How quickly should mold be addressed?
Mold remediation should begin within 24-48 hours of discovery to prevent structural damage and health risks associated with spore proliferation.
Can asbestos removal be done safely?
Our licensed professionals use containment chambers, HEPA filtration, and regulated disposal methods to ensure complete asbestos abatement without environmental contamination risks.
What's included in fire damage restoration?
Full-service restoration includes odor elimination, content cleaning, structural repairs, and coordination with insurance adjusters through our sister construction company.
Do you provide free estimates?
Yes, we offer complimentary property assessments with transparent pricing and detailed project timelines before initiating any restoration work.
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