Ready to serve you. Best Management Practices Prompt & Professional
At Aqua Buddy Pools, we understand that we are quite simply in the customer service business, where the concept of customer service is based on communication and providing outstanding service. With the needs of our customers always coming first, we listen to feedback from our customers year after year and find that there are just a few simple things that people need:
Our technicians are trained to explain in simple terms what they are doing to the pool and how it will benefit the pool's maintenance. We also make sure that our service technicians show up on time and on the scheduled day, and if for any reason they can't, they should call rather than ignore. Our office is dedicated to answering AND returning phone calls and also responding to emails. Furthermore, our service technicians actually perform all the duties that you pay them to do, meaning even if your pool looks clean, it will be vacuumed, brushed, and cared for regardless.
We pride ourselves in providing COMPLETE CARE PROGRAM for our customers, where we ensure that their pools are cleaned and maintained to the highest standards, thereby ensuring peace of mind for our customers. Our technicians are career men and women with over eighteen years of experience in the pool service industry. You can trust your pool to our experienced staff and finally have peace of mind.
Our Services
Our company provides prompt, professional pool and spa services at affordable monthly rates. We offer a wide range of services, including:
- Pool Cleaning: We provide regular pool cleaning services to keep your pool sparkling clean and maintained.
- Pool Maintenance: Our maintenance services include vacuuming, brushing, and cleaning of pool equipment to ensure your pool stays in top condition.
- Spa Repair: We specialize in repairing spas and hot tubs, ensuring that your spa is safe and functional.
- Shock Treatments: Our shock treatments are designed to remove dirt and debris from your pool water, leaving it sparkling clean.
- Repair and Maintenance: We offer repair and maintenance services for your pool equipment, ensuring that your pool runs smoothly and efficiently.
Our Expertise
With over eighteen years of experience in the pool service industry, our team of experts has the knowledge and expertise to diagnose and solve problems quickly and effectively. Our technicians are trained to provide the highest level of service, ensuring that our customers receive the best possible care for their pools.
Our Commitment
At Aqua Buddy Pools, we are committed to providing outstanding customer service, ensuring that our customers receive the best possible care for their pools. We take pride in our work, ensuring that every pool we serve is cleaned and maintained to the highest standards.
Get a Quote
If you are looking for a reliable and professional pool service company in Fort Lauderdale FL, then you can count on Aqua Buddy Pools. Contact us today for a free quote and learn more about our pool service and maintenance programs.
Reliability and Communication
Overall, the reviews highlight issues with Aqua Buddy's reliability and communication. While some customers have had positive experiences, many have complained about missed appointments, poor communication, and unmet expectations. Some reviewers have reported missed appointments, unreturned phone calls, and delayed responses to concerns. This has led to frustration and disappointment among many customers.
Variability in Service
Service quality has also varied widely among reviewers. Some have reported excellent experiences with knowledgeable and efficient technicians, while others have experienced poor service, including Green pools, leaves and debris in the pool, and unaddressed issues.
Conclusion
Unfortunately, the negative reviews far outweigh the positive ones. While some reviewers have had good experiences with Aqua Buddy, the majority have reported significant issues with the company's reliability, communication, and service quality.
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