Building on Quality, Integrity, Honesty & Respect
At Texas Doors and Windows, we take pride in being the leading door and window replacement company in Georgetown, Lakeway, Cedar Park, West Lake Hills, Rollingwood, Bee Cave, and surrounding areas. With over 35 years of experience in the industry, we have established a reputation for providing superior products and exceptional customer service.
Our Mission
Our mission is to provide the highest quality residential and commercial door and window products and services, while making customer satisfaction our top priority. We strive to maintain the highest ethical standards in everything we do, and continuously improve our business and ourselves. Our goal is to be recognized as the best door and window replacement company by our customers, subcontractors, suppliers, and peers.
Our Services
We specialize in doors and windows, offering a wide range of products and services to fit the unique needs of our customers. Our door services include iron doors, custom door inspirations, and fabrication. We also offer window services, including replacement windows, insulated windows, solid doors, French doors, and entry doors. Whether you're looking for new construction, remodeling, or replacement services, we can handle it all.
Our Process
At Texas Doors and Windows, we understand the importance of quality and efficiency. Our fabrication process is thorough, and we take pride in our attention to detail. Our expert sales team will guide you through the entire purchasing process, ensuring that you find the right products for your needs. We also offer free in-home estimates, and our knowledgeable staff will work with you to bring your project to life.
Our Commitment
We are committed to building on quality, integrity, honesty, and respect. Our employees are guided by these principles, and we strive to maintain the financial stability of our business by charging reasonable fees for our high-quality services. We are proud members of the Chamber of Commerce and the Association of General Contractors, and we stand behind our work with a commitment to customer satisfaction.
Overview of Reviews
The reviews of Texas Doors and Windows are mixed, with some customers having excellent experiences and others having poor ones.
Positive Experiences
Some customers have had very positive experiences with Texas Doors and Windows. They have praised the company's selection of doors, the professionalism of the installation team, and the final product. The owners, Russel and Rusty, have been mentioned specifically for their helpfulness and expertise.
Negative Experiences
However, many customers have had negative experiences with the company. Some have reported poor quality products, with windows leaking and doors breaking down within a short period of time. Others have had issues with poor customer service, including unresponsiveness, rudeness, and a lack of professionalism. Some have also reported being overcharged for their products.
Common Issues
Some common issues that have been reported include:
- Poor quality products
- Poor customer service
- Unresponsiveness
- Rudeness
- Overcharging
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