We'll get your garage door working normal again!
At Advanced Overhead Door NC, we take pride in being a family-owned and operated business with over three decades of experience in the garage door industry. Our company was founded by Gary Malloy, who started his entrepreneurial journey in Suffolk County, Long Island, NY in 1988. With a strong reputation built on quality workmanship and customer satisfaction, we have expanded our services to cater to the needs of North Carolina residents and businesses.
Our Services
At Advanced Overhead Door NC, we offer a wide range of services to cater to the diverse needs of our customers. Our team of skilled technicians is equipped to handle any garage door repair or installation requirement, regardless of the brand, model, or age of the door. We offer emergency services, routine maintenance, and repairs for all types of garage doors and openers. Our services include:
- Residential Garage Door Repairs: We repair all types of residential garage doors, including aluminum, fiberglass, steel, vinyl, and wood. Our technicians are well-versed in fixing any issue, from stuck doors to misaligned tracks, and can assure a timely and efficient repair.
- Commercial Garage Door Repairs: We understand the importance of a well-functioning garage door in a commercial setting. We repair and maintain commercial garage doors to ensure they continue to deliver outstanding performance for your business.
- Garage Door Openers and Remotes: We solve any problem associated with the opening and closing of your residential or commercial garage door, including issues with wall control panels and garage door remotes.
Why Choose Us
At Advanced Overhead Door NC, we pride ourselves on being locally based, which means we can respond quickly to our customers' needs in the Charlotte, Cornelius, Davidson, Denver, Gastonia, High Shoals, Huntersville, Iron Station, Lincolnton, Mount Holly, Mooresville, Sherrills Ford, and Stanley areas. Our technicians are skilled, knowledgeable, and customer-centric, ensuring that every job is completed efficiently and to the highest standards. We also offer emergency services within 24 hours of the initial call, a 90-day warranty, and a satisfaction guarantee.
Meet the Owner
Gary Malloy, our owner, has over 30 years of experience in the garage door industry. With a strong reputation built on quality workmanship and customer satisfaction, we are committed to providing exceptional service and quality workmanship. Our goal is to maintain the highest standards, ensuring our customers receive the best possible service.
Overall Experience
The overall experience with the garage door company is overwhelmingly positive. The customers are highly satisfied with the prompt and professional service they received.
Customer Service
The customers praised the company's excellent customer service, responsiveness, and communication. They appreciated the prompt replies to their calls, and the technicians' courtesy, knowledge, and professionalism during the service visits.
Quality of Work
The customers are extremely satisfied with the quality of work performed by the technicians. They reported that their garage doors were repaired or replaced quickly, efficiently, and to their satisfaction. The company's attention to detail and pride in their work were notable.
Negative Experience
One customer had a negative experience, citing that they were charged $150 for a service call despite the door being fixed already, which they felt was unfair given their fixed income.
Additional Comments
Many customers appreciated the company's honesty, fairness in pricing, and lack of upselling. They also praised the company's ability to educate them on the problems and provide options that fit their needs.
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