Quality Redefined: Bringing Your Ideal Kitchen to Life
At Evergreen Carpet Care, we are Northern Nevada's premier carpet cleaning company, dedicated to providing exceptional customer service and unparalleled cleaning results. With over 50 years of combined experience in the industry, our family-owned business has been proudly serving the Reno, Carson, and Tahoe areas since 1997.
Our Mission
Our mission is to ensure that you have the best possible experience with our company. We pride ourselves on our exceptional customer service, which is why we follow up with every customer within 48 hours of service to ensure complete satisfaction. We are committed to making your home or business look and feel its best, and we strive to build long-term relationships with our customers.
Our Services
We offer a wide range of services to meet your cleaning needs, including:
- Carpet Cleaning & Repair: Our advanced cleaning methods and state-of-the-art equipment ensure that your carpets look like new.
- Area Rug Cleaning: Our 6-step cleaning process is gentle yet effective, removing dirt, dander, stains, and spots from your treasured rugs.
- Pet Odor & Stain Removal: Our cutting-edge methods eliminate pet accident spots and odors, leaving your home smelling fresh and clean.
- Upholstery Cleaning: Our 100% natural cleaning services remove stains, dirt, and debris from your upholstery, ensuring your furniture looks and feels like new.
- Air Duct Cleaning: We remove the 40 pounds of dirt, dust, and allergens that accumulate in your air ducts each year, improving indoor air quality and reducing energy costs.
- Tile & Grout Cleaning: Our professional-grade equipment and eco-friendly cleaning solutions restore your tile and grout to its original beauty.
Our Expertise
With over 50 years of combined experience, our team of experts has the knowledge and skills to tackle even the toughest cleaning jobs. Our technicians are trained in the latest cleaning techniques and equipped with the best equipment in the industry.
Our Commitment to Excellence
At Evergreen Carpet Care, we are committed to excellence in everything we do. We use only the highest-quality cleaning solutions and state-of-the-art equipment to ensure exceptional results. Our dedication to customer satisfaction is unwavering, and we strive to build long-term relationships with our customers.
Excellent Customer Service and Cleaning Experience
The majority of reviewers praised the excellent customer service and cleaning experience provided by Evergreen Carpet Care. Many reviewers appreciated the friendly, professional, and courteous technicians who went above and beyond to ensure their carpets were cleaned to their satisfaction.
Technicians Praise
Several reviewers praised specific technicians, including Spencer, Justin, Jose, Zane, Angelo, Shane, Donte, and Eric, for their excellent work, attention to detail, and professionalism.
Quick Response and Flexible Scheduling
Some reviewers appreciated the quick response and flexible scheduling offered by Evergreen Carpet Care, which allowed them to get their carpets cleaned quickly and efficiently.
Positive Feedback
Many reviewers expressed their satisfaction with the cleaning results, noting that their carpets looked, smelled, and felt like new after the cleaning process.
Negative Experience
However, a few reviewers had negative experiences, including one reviewer who felt misled about the pricing and another who was not satisfied with the cleaning results.
Common Complaints
The most common complaint was about the pricing, with some reviewers feeling that the cost was higher than expected.
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