At Floorcrafters, we're a family-owned business dedicated to providing exceptional flooring services to the people of New Orleans. For nearly 50 years, we've been perfecting the art of installing, refinishing, repairing, and designing wood floors that exceed our customers' expectations. Our team takes pride in treating every project like it's our own, ensuring that every floor is crafted with precision, care, and attention to detail.
Our Commitment to Quality
We understand that your floors are a vital part of your home or business, which is why we're committed to delivering top-notch services that meet the highest standards. Our team of experts is well-versed in all aspects of flooring, from sourcing the perfect materials to installing and finishing the final product. We're proud to offer a 5-year warranty on our work, giving you peace of mind and confidence in our abilities.
What Sets Us Apart
At Floorcrafters, we're not just flooring contractors - we're passionate about wood and dedicated to helping you achieve your vision. We take the time to listen to your needs, offer personalized solutions, and work closely with you to ensure that every aspect of your project meets your expectations. Our small family business model allows us to keep our prices competitive while maintaining excellent service and quality.
Our Services
We offer a comprehensive range of flooring services, including:
- Install New Floors: We install new wood floors for residential and commercial spaces, sourcing the perfect materials to match your vision and style.
- Refinish Wood Floors: We help you choose from a variety of stains and finishes, using dust-controlled sanding to bring new life to your wood floors.
- Repair Wood Floors: From small jobs to major flood recovery projects, we take care of your floors like they're our own.
- Design Floors: Our team helps you design and envision new floors in your space, taking into account your exact specifications and desires.
Why Choose Floorcrafters?
Our customers love working with us because of our commitment to quality, personalized service, and competitive pricing. We're fully insured, and our workers are covered by Workman's Compensation Insurance, giving you peace of mind and confidence in our abilities.
Company Overview
Floor Crafters, a locally owned and operated business, offers a range of flooring services, including real wood flooring installation. The company is led by Ed, who is known for his willingness to work with clients to resolve any issues that may arise.
Quality and Workmanship Issues
Some customers have expressed concerns about the quality and workmanship of Floor Crafters' services. One reviewer, Sam Gorosh, was dissatisfied with the results and reported numerous issues, including poor quality, delayed delivery, and a lack of follow-up. Sam's experience was marred by poor communication, with Ed not following through on his commitments.
Positive Experiences
However, other customers have had positive experiences with Floor Crafters. Stephen McCloud, a satisfied client, praised Ed's willingness to work with clients and his ability to resolve issues. Teneha B. and Louis Poche also had excellent experiences, praising the company's professionalism, quality, and attention to detail.
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