Trust the Experts in Plumbing Solutions
At Brooks Plumbing Company, we pride ourselves on being a premier plumbing service provider in Olympia, WA, and surrounding areas. Since our establishment in 1994, we have been dedicated to delivering top-notch plumbing solutions to our valued customers. Our team of skilled and knowledgeable technicians is committed to providing exceptional service, ensuring that our customers' plumbing needs are met with precision and care.
Our Services
We offer a comprehensive range of plumbing services, designed to cater to the unique needs of our residential and commercial clients. Our services include, but are not limited to:
- Kitchen plumbing and remodeling
- Bathroom plumbing and remodeling
- Sump pump installation and repair
- Low-flow toilet installation
- Garbage disposal installation and repair
- Water line installation and repair
- Leak detection and slab leak repairs
- Whole house repiping
- Drain and sewer installation, repair, and cleaning
- Video pipe inspection
- Water heater installation and repair
- Commercial plumbing repair
Our Commitment
At Brooks Plumbing Company, we take pride in our reputation for professionalism, quality products, and skilled field technicians. We are dedicated to building long-term relationships with our customers, founded on trust, integrity, and a commitment to excellence. Our team is passionate about providing personalized service, tailored to meet the unique needs of each client.
Why Choose Us?
When you choose Brooks Plumbing Company, you can rest assured that you're in good hands. Our team of experts is equipped with the latest tools and technology, ensuring that every job is completed efficiently and effectively. We provide free estimates for remodeling projects, and our team is available 24/7 to address any plumbing emergencies that may arise.
Get in Touch
If you're looking for a reliable and trustworthy plumbing service provider in Olympia, WA, and surrounding areas, look no further than Brooks Plumbing Company. Contact us today to schedule your appointment and experience the Brooks Plumbing difference.
Excellent Customer Service and Quality Work
Most reviewers praised Brooks Plumbing for their excellent customer service, prompt response, and quality work. Many reviewers appreciated the honesty, reliability, and professionalism of the plumbers, particularly Terry and Paul. They were commended for their ability to resolve issues quickly and efficiently, and for providing fair prices for their services.
Positive Experiences
Several reviewers mentioned that they had used Brooks Plumbing for multiple services, including water heater installation, pipe repair, and toilet installation. They appreciated the plumbers' attention to detail, willingness to explain the problems and solutions, and their commitment to ensuring customer satisfaction.
Communication Issues and Poor Customer Service
However, a few reviewers experienced communication issues and poor customer service. One reviewer mentioned that the plumber, Paul, failed to communicate effectively, was condescending, and had a poor attitude. Another reviewer felt that the company demanded payment upfront without completing the job, and they had to negotiate to pay half upfront and half upon completion.
Disappointing Experiences
A few reviewers had disappointing experiences with Brooks Plumbing. One reviewer mentioned that the plumber failed to show up for an estimate, and when they did finally arrive, they quoted an unreasonable price for the work. Another reviewer felt that the company overcharged them and insulted them when they questioned the price.
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