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Your Comfort is Our Mission

At Banner Furnace & Fuel, we pride ourselves on being Spokane's most established HVAC company, serving customers in and around Spokane, WA since 1924. With over 99 years of experience, we have built a reputation for providing top-notch heating and cooling solutions, fuel delivery, and exceptional customer service.

Our Mission

Your comfort is our mission. We strive to provide our customers with the best possible solutions for their home comfort needs. From new gas and oil furnaces to air conditioning systems, we have the expertise and resources to ensure that our customers receive the highest level of service and quality products.

Our Solutions

Banner Furnace & Fuel offers unmatched service in the home heating and cooling industry. We install only the best equipment on the market today, and we back it up with unparalleled customer service. Our solutions include:

  • Heating: We offer a wide variety of heating options, including gas and oil furnaces, propane, and natural gas. We service all makes and models.
  • Air Conditioning: We provide air conditioning systems that meet our customers' specific needs, and we service and repair all makes and models.
  • Fuel Delivery: We are the Inland Northwest's leading supplier of home heating oil and propane. We offer flexible fill options and payment plans, and we don't charge fees for propane, delivery, or hazmat.

Why Choose Banner

At Banner Furnace & Fuel, we pride ourselves on our commitment to customer satisfaction, proven reliability, and credibility. Here are just a few reasons why our customers choose us:

  • Customer Satisfaction: We have over 200 5-star reviews on Google, and we're proud of our reputation for excellent service.
  • Proven Reliability: We have a 100-year-long track record of reliable service, and we're committed to continuing that tradition.
  • Credibility: We're accredited by the Better Business Bureau with an A+ rating, the highest rating possible.
  • 24/7 Service: We have technicians on call at all times, ready to get your AC or furnace back in working order.

Meet Our Customers

We're proud of the reputation we've built over the years, and we take pride in being a family-owned and operated business with strong ties to the Inland Northwest. Here's what some of our customers have to say about us:

  • "Highly recommend Banner and their Guardian Plan! We've only had it for a month and it has already paid for itself!" - Lisa G
  • "I can tell you that the positive reviews are spot on. They were exceptionally helpful in getting the parts I needed and providing guidance to an amateur do-it-yourselfer like me." - Derrick W
  • "We had 3 bids for a new furnace and Banner provided the level of choice and equipment we were looking for, at the price point we were comfortable with." - Chris B
Reviews
Positive: Excellent customer service, professionalism, and quality work were consistently praised by reviewers.
Negative: A few reviewers expressed frustration with minor issues, including a design flaw, a weld failure, and a misunderstanding about a warranty.

Excellent Customer Service and Quality Work

The majority of the reviews praise Banner Fuel for their exceptional customer service, professionalism, and quality work. Many reviewers complimented the company's technicians, salespeople, and customer service representatives for being friendly, respectful, and knowledgeable. Several reviewers mentioned that the company honored warranties, stood behind their work, and took responsibility for any issues that arose.

Efficient and Reliable Service

Many reviewers praised the company's prompt and efficient service, including 24/7 emergency services. Some reviewers mentioned that the company's technicians arrived quickly, diagnosed issues promptly, and fixed problems efficiently.

Trustworthy and Honest

Several reviewers praised the company for being trustworthy and honest. Some reviewers mentioned that the company's technicians were transparent about the work that needed to be done and provided accurate estimates.

Professional and Courteous Technicians

Many reviewers praised the company's technicians for being professional, courteous, and respectful. Some reviewers mentioned that the technicians were knowledgeable, informative, and took the time to explain the work that needed to be done.

Minor Issues and Concerns

A few reviewers mentioned some minor issues and concerns, including a design flaw in a system, a weld failure, and a misunderstanding about a warranty. However, these issues were generally resolved promptly and to the customer's satisfaction.

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