A Legacy of Quality & Craftsmanship
Since 1987, Innovative Surfaces has been crafting exceptional residential and commercial surfaces in the Twin Cities area. We specialize in transforming spaces with premium materials like solid surface quartz, natural stone, wood tops, and more. Our team combines meticulous craftsmanship with personalized attention to detail, ensuring an outstanding experience from design to installation.
Expert Fabrication & Installation Services
Our skilled artisans provide a comprehensive range of services to meet any project's needs. From measuring and templating to fabrication and installation, we handle every step with the utmost precision and care. We work closely with you throughout the process, ensuring your vision becomes reality.
Materials That Speak for Themselves
We carefully curate our selection of materials from industry-leading brands like Cambria, Corian, Elkay, and more. With a diverse range of colors, textures, and finishes to choose from, you'll find the perfect materials to enhance your space.
Quality You Can Trust
Our commitment to quality is unwavering. We employ state-of-the-art technology and adhere to the highest industry standards. Every project is treated with meticulous attention, ensuring exceptional results that surpass your expectations.
More Than Just Installation
At Innovative Surfaces, we believe in building lasting relationships with our clients. We treat every project as if it were our own, delivering exceptional craftsmanship and unparalleled customer service. We're proud to be a second-generation, family-owned business with a deep understanding of client needs and aspirations.
Join us on a journey to create stunning and functional surfaces that will inspire and amaze.Customer Service Experience
The customer service experience at Innovative Services is a mixed bag. Some reviewers praise the staff as friendly, knowledgeable, and accommodating, while others report negative experiences with management teams, citing dishonesty, disrespect, and unhelpful attitudes.
Positive Experiences
Some customers have reported excellent experiences with the staff, citing helpfulness, respect, and a can-do attitude. The selection center is described as having friendly team members, and the installers are praised for their work.
Negative Experiences
On the other hand, some customers have reported poor experiences with management teams, citing dishonesty, disrespect, and unhelpful attitudes. One reviewer reported a terrible experience with a worker who was drinking and driving recklessly, while another reviewer reported being mistreated by management and given unrealistic timelines.
Scheduling and Timeline Issues
Some customers have reported issues with scheduling and timelines, citing long wait times for appointments and installations. One reviewer was told to take time off work to make selections, despite other similar businesses being open on weekends. Another reviewer was given unrealistic timelines and was stuck waiting for an installation that was months behind schedule.
Product Quality
Most reviewers praise the quality of the products offered by Innovative Services, citing excellent materials and beautiful results.
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