Quality. Integrity. Reliability.
At Midwest Windows & Doors, we're passionate about providing top-notch replacement windows, doors, and siding solutions to homeowners in Chicagoland. Our commitment to excellence, customer satisfaction, and superior products has earned us a reputation as one of the most trusted and reliable home improvement companies in the Midwest.
Our Story
In 2005, our management team, with over 30 years of combined experience in the industry, came together to redefine the replacement window industry. We shared a vision of providing exceptional service, premium products, and unparalleled customer experience. Today, we're proud to be one of the fastest-growing replacement companies in the Midwest, serving Chicagoland and its surrounding areas.
Our Services
We offer a wide range of services designed to enhance the beauty, energy efficiency, and value of your home. Our product lines include:
- Windows: Energy-efficient, custom-made windows in various styles, including double-hung, awning, casement, picture, bay, bow, slider, garden, and architectural windows.
- Doors: Entry doors, fiberglass entry doors, patio doors, storm doors, steel doors, and security storm doors.
- Siding: Vinyl siding, insulated vinyl siding, and replacement siding options.
- Gutters: Gutter repair, soffit, and fascia services.
- Roofing: Roof replacement and installation services.
Our Commitment
At Midwest Windows & Doors, we're dedicated to delivering exceptional customer service, premium products, and professional installation. Our craftsmen are AMMA certified and trained directly by the manufacturer. We stand behind our work, offering a full warranty that covers your home where the windows and patio doors are installed.
Why Choose Us?
- 100+ 5-star reviews
- 18+ years in business
- 30+ years of combined experience
- Premium products at affordable prices
- Professional installation by AMMA-certified craftsmen
- 100% satisfaction guarantee
- Full warranty coverage
Summary of Reviews
Positive Experiences
- Many customers reported having a positive experience with Midwest Windows Direct, praising the company's professionalism, communication, and quality of work.
- Several reviewers mentioned the affordability and value of the company's products and services.
- The sales representatives, installers, and customer service staff were frequently praised for their knowledge, friendliness, and efficiency.
Negative Experiences
- Some customers experienced delays and poor communication with the company, leading to frustration and disappointment.
- A few reviewers reported issues with the quality of the products or installation, including defective windows and poor craftsmanship.
- One reviewer reported being misled about financing options and having a credit card opened in their name without permission.
Common Themes
- Communication and customer service were key factors in determining customer satisfaction.
- The quality of the products and workmanship were also crucial in shaping customers' experiences.
- Delays and poor communication were common complaints among dissatisfied customers.
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