Business Details
Emergency
services
Your Trusted Partner for HVAC Solutions in Green Valley, AZ
Trusted Heating & Cooling has been a family-owned and operated business since the 1950s, rooted in the Poole family tradition of integrity and excellence. Our three-generation legacy began with Milton Bill Pooles expertise in sheet metal fabrication and HVAC, evolving through Poole Enterprises and Poole Heating and Cooling before establishing Trusted Heating & Cooling in 2005. We specialize in HVAC installation, repair, and maintenance, prioritizing personalized service, energy-efficient solutions, and customer satisfaction.Our team of seasoned professionals, with a minimum of 10 years experience, conducts comprehensive energy audits to ensure precise system sizing, adhering to industry standards. We pride ourselves on transparency, offering written guarantees and direct access to ownership for unparalleled accountability. Recognized with the Angies List Super Service Award and a BBB A+ rating, we serve Green Valley and surrounding areas with 24/7 emergency support, reflecting our commitment to community and craftsmanship.
Services
AC Installation
Heating Services
Emergency Services
Club Membership
Tank-less Water Heaters
Highlights and features
- We have completed over 800 projects in the last 3 years with 100% satisfaction.
- Our lead installers and technicians have a minimum of 10 years of experience.
- A whole home energy audit is completed for each estimate to ensure proper system sizing.
- We offer the best written guarantees in the industry.
- Personal access to the owner ensures your satisfaction.
Associations and certifications
- Better Business Bureau
- Angie's List
What people say
Outstanding job
Very professional
Family affair
No complaints
Highly recommend
Services
AC Installation
Trusted Heating & Cooling specializes in precision AC installation, ensuring optimal system sizing through comprehensive energy audits. Our technicians use advanced heat load analysis to recommend efficient units like Lennox and Daikin, tailored to your homes needs. With 10+ years of experience, we guarantee clean, professional installations and long-term performance.
Heating Services
We provide reliable heating system installation and repair, focusing on energy efficiency and comfort. Our team conducts detailed home analyses to recommend systems like American Standard and Rheem, ensuring proper airflow and durability. Emergency services and annual maintenance plans protect your investment year-round.
Emergency Services
Trusted Heating & Cooling offers 24/7 emergency HVAC support for urgent heating or cooling failures. Our rapid-response team addresses issues like compressor failures and thermostat malfunctions, minimizing downtime. Available 365 days a year, we prioritize swift, lasting solutions for residential and commercial clients.
Club Membership
Our Club Membership includes priority scheduling, discounted repairs, and biannual system inspections to maintain efficiency. Regular maintenance extends equipment lifespan, reduces energy costs by up to 30%, and ensures early detection of potential issues, safeguarding your comfort and investment.
Tank-less Water Heaters
We install energy-efficient tank-less water heaters from Rinnai and Takagi, providing endless hot water while reducing energy consumption. These systems eliminate standby heat loss, lower utility bills, and fit compactly in homes. Our experts ensure seamless integration with existing plumbing for optimal performance.
People
Ben Poole
President & Founder
Ben Poole founded Trusted Heating & Cooling in 2005 after working in corporate HVAC environments. He prioritizes customer-centric service, leveraging three generations of family expertise. Ben oversees operations and ensures adherence to the companys integrity-driven values.
Dean Poole
Installation Manager
Dean Poole, with decades of HVAC experience, manages installations at Trusted Heating & Cooling. His expertise in system design and ductwork ensures precise, efficient setups. He mentors technicians and upholds the family tradition of craftsmanship.
Claudio Federico
Master Installer
Claudio Federico leads complex HVAC installations, combining technical skill with attention to detail. With over 15 years in the field, he ensures every project meets Trusteds standards for performance and customer satisfaction.
Janell Poole
Administrative Manager
Janell Poole manages administrative operations, ensuring smooth scheduling and client communication. Her organizational expertise supports the teams efficiency and the companys commitment to exceptional service.
Bill & Stella Poole
Master-Fabricators
Bill and Stella Poole, founders of Poole Enterprises, contribute their decades of sheet metal and HVAC fabrication expertise. Their craftsmanship sets the standard for quality, mentoring younger generations in the family business.
Questions
How important is air duct cleaning, and do you offer this service?
Air duct cleaning is rarely necessary if filters are regularly changed. We do not offer this service as it’s often an unnecessary expense for customers.
How do tank-less water heaters guarantee endless hot water?
Tank-less heaters produce hot water on demand, ensuring a continuous supply as long as utilities are active, unlike traditional storage tanks.
What causes high energy bills after upgrading HVAC systems?
Weather variations, home insulation, and window efficiency can impact savings. Proper system sizing and regular maintenance maximize efficiency.
Why choose a properly sized HVAC unit over a larger one?
Oversized units cycle on/off frequently, increasing costs and wear. Proper sizing ensures optimal efficiency and comfort.
Can I run an evaporative cooler and central AC simultaneously?
No, combining systems causes humidity conflicts. Use one at a time for efficient cooling and energy savings.
How does closing vents affect AC efficiency?
Closing vents disrupts airflow balance, reducing efficiency and increasing duct leakage risks. Keep vents open for optimal performance.
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