Experience the Comfort and Reliability You Deserve!
At Russells American Mechanical NRU, we take pride in being the trusted HVAC and plumbing services provider in Greenville, VA, since 1981. Our commitment to exceptional service, expert technicians, and transparent communication has earned us a reputation for being the go-to partner for all your heating, cooling, plumbing, and electrical needs.
Our Story
Russells American Mechanical NRU has been serving the greater coastal Virginia area for over three decades, providing top-notch solutions for residential and commercial clients. Our mission is to deliver unparalleled service, ensuring our customers' comfort, safety, and satisfaction. We achieve this by consistently investing in our team's training, adopting the latest technologies, and fostering a culture of excellence.
Our Services
We offer a comprehensive range of services designed to cater to your unique needs:
- Heating: From boilers and furnaces to geothermal systems and heat pumps, we provide installation, maintenance, and repair services to keep your home warm and cozy.
- Cooling: Our expert technicians handle air conditioning, mini-split, and zoning control systems, ensuring your home remains cool and comfortable during the hot summer months.
- Indoor Air Quality: We provide air duct cleaning, air purification, and other services to improve the quality of air in your home, promoting a healthier living environment.
- Plumbing: Our skilled plumbers take care of pipes, general plumbing, water heaters, tankless water heaters, gas lines, sump pumps, kitchen and bathroom plumbing, and frozen/burst pipe repair.
- Drains: We specialize in drain clearing, sewer lines, and camera/video inspection to ensure your drains flow freely and efficiently.
- Electrical: Our licensed electricians handle ceiling fans, lighting services, home surge protection, electric vehicle chargers, circuit panel upgrades, and generator installation and maintenance.
- Generators: We provide home generator solutions, ensuring your home remains powered during outages and emergencies.
Our Promise
At Russells American Mechanical NRU, we promise to deliver responsive service, expert technicians, transparent communication, and quality workmanship. We stand behind our work, and if we can't reach your home the same day, we'll waive the diagnostic fee.
Schedule Now
Whether you need routine maintenance, repairs, or installations, trust Russells American Mechanical NRU to get the job done right the first time. Schedule your appointment today and experience the difference for yourself.
Installation and Maintenance Experience
Customers have had positive experiences with Russel's installation and maintenance services. The install team was described as "great", "on time", and did a "fantastic job". The technicians were polite, professional, and thorough in their services. Some customers appreciated the photos taken of the inside of the HVAC unit and the explanations provided during the maintenance process.
Sales and Communication
Sales representatives were praised for being prompt, detailed, and communicative throughout the process. They took the time to explain the products and warranties, and some even provided valuable advice on system sizing and installation.
Quality of Work and Customer Service
The quality of work performed by Russel's technicians was high, with customers noting that the installers were "polite, punctual, and respectful of their homes". The company's communication was seamless, with customers feeling informed and updated throughout the process.
Pricing and Value
Some customers noted that the pricing was a bit high, but overall, they felt that the quality of service and work performed was worth the cost.
Exceptions and Areas for Improvement
One customer felt that the pricing was too high, specifically for a broken shut-off valve replacement. However, the work was still described as "extremely professional".
Be the first to review Dash Heating & Cooling.
Write a Review
