A Legacy of Quality Service and Customer Care
In 1948, young Marshall Dannen and his wife Ann embarked on a journey to provide exceptional heating and cooling services in Lane County, Oregon. Today, that legacy continues under the stewardship of the third generation, driven by a unwavering commitment to customer satisfaction, quality workmanship, and delivering exceptional value.
Experienced Professionals at Your Service
Our team boasts a collective of seasoned professionals, each holding certifications and licenses in their respective fields. Our technicians are NATE certified, ensuring they possess the highest industry standards in technical expertise. We proudly boast over 1,000 years of combined experience, ensuring that your home comfort is in reliable hands.
Comprehensive Services for Every Need
From routine maintenance and repairs to installations and inspections, Marshall's offers a comprehensive range of services to keep your home comfortable and efficient. Our services include:
- Heating & Cooling: Installation, maintenance, and repair of all major brands and systems.
- Insulation: Evaluation, installation, and repair to enhance your home's energy efficiency.
- Water Heaters: Service, repair, and installation of top-quality water heating solutions.
- Fireplaces & Inserts: Installation, maintenance, and repair of efficient and stylish fire feature systems.
- Duct Cleaning: Regular cleaning for optimal airflow and reduced allergens.
Customer-Focused Approach
At Marshall's, your satisfaction is our highest priority. We are dedicated to:
- Providing honest and transparent estimates and recommendations.
- Completing work meticulously and efficiently.
- Maintaining open communication throughout the process.
- Respecting your property and leaving your home clean.
Experience the Marshall's Difference
For over 75 years, generations of Lane County residents have trusted Marshall's for their home comfort needs. Our unwavering commitment to quality, exceptional service, and customer satisfaction has earned us the trust of our community. Choose Marshall's for reliable, dependable service and a commitment to exceeding your expectations.
Overall Experience
The reviews for Marshall's, a heating and air conditioning company, are overwhelmingly positive. Customers praise the professionalism and courtesy of the install and service teams, with many mentioning that they were exceeded in expectations.
Install and Service Teams
The install and service teams, including Jorge, Shane, Jeff, Patrick, Donovan, Luis, Braedon, E, and Cade, are consistently praised for their knowledge, courtesy, and professionalism. Many customers mention that they were prompt, courteous, and informative.
Quality of Work
Customers rave about the quality of the work done by Marshall's. They praise the company for handling charges fairly, being prepared, communicating clearly, and leaving the work area cleaner than it was before.
Customer Service
The customer service at Marshall's, from the phone call to the installation, is consistently praised. Customers mention that they felt comfortable, informed, and understood the service being provided.
Additional Comments
Some customers mention that they have been using Marshall's for a long time and continue to be pleased with their service. Others praise the company for their willingness to go above and beyond, such as remembering to keep doors closed to prevent pets from getting into trouble.
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