Protecting your world, one alarm at a time.
At Central Alarm Inc., we pride ourselves on being Tucson and Southern Arizona's top choice in security, alarm products, and services. As a family-owned and locally operated company, we've proudly served the local security needs of our community for over 80 years. Our commitment to modern technology, along with our dedication to service, means that you can rest easy knowing that you are protected!
Our Commitment to You
We understand that protecting your family or business is of utmost importance. That's why we're committed to providing you with the best security solutions tailored to your specific needs. Our team of experts will work with you to design and install a system that fits your lifestyle and budget. We offer a range of services, including residential and commercial security systems, guard and patrol services, and resourceful solutions to ensure your safety and peace of mind.
Residential Security Solutions
As Tucson and Southern Arizona's leader in home security and home automation services, we offer flexible and complete security solutions designed to meet your specific needs. Our residential security systems are designed to provide you with the ultimate peace of mind, knowing that your family and home are protected. From burglar alarms to home automation, we've got you covered.
Commercial Security Solutions
We also offer flexible and complete security solutions designed to meet any commercial need or budget. Our commercial security systems are designed to provide you with the ultimate peace of mind, knowing that your business and assets are protected. From burglar alarms to access control, we've got you covered.
Guard and Patrol Services
We offer Guard and Patrol services 24 hours a day to fit the needs of all our customers. Our team of experts will work with you to design a custom security plan that fits your specific needs and budget.
Customer Focused
At Central Alarm Inc., we're committed to providing exceptional customer service. Our team of experts is dedicated to ensuring that you receive the best possible service and support. We're proud to have a customer-focused approach, and our commitment to you is reflected in our motto: "Protecting your world, one alarm at a time."
Technology and Resources
We proactively seek out and offer the latest technology advancements and security standards to ensure that you have the best possible protection. Our team of experts is dedicated to providing you with the resources you need to stay safe and secure.
Partners
We're proud to partner with top security professionals and law enforcement agencies to ensure that our customers receive the best possible service and support.
Company Performance
The company's performance has been a subject of criticism from several reviewers. The after-hours outsourced call center has caused issues with alarm notifications, and data migration has led to problems with contact conversions. Additionally, the company's response times have been slow, and some customers have experienced difficulties in getting in touch with the local contact.
Customer Service
Customer service has been a major concern for many reviewers. Some have reported poor treatment by customer service representatives, while others have experienced a lack of follow-up on estimates and installations. The company's professionalism, punctuality, and responsiveness have been called into question.
Employee Experiences
Some reviewers have shared their negative experiences as employees of the company. They have reported feeling undervalued and overworked, with limited opportunities for personal growth. The company's treatment of employees has been criticized, with some feeling that their personal time is not respected.
Positive Exceptions
However, some reviewers have reported positive experiences with the company. They have praised the professionalism and responsiveness of certain employees, such as Rebecca, who has been described as excellent in monitoring accounts and alarm systems.
Security and Technology
The company's security and technology have been praised by some reviewers. They have reported that the company stays up-to-date with the latest innovations and demands, and that their response times are fast.
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