Business Details
Emergency
services
Emergency Restoration Services in Harrisonburg, VA
SERVPRO of Rockingham and Augusta Counties is a locally owned and operated business dedicated to providing emergency restoration services to Harrisonburg and surrounding communities. With three ownersWilliam Hall, Arthur Hall, and Jennifer Lollibringing decades of combined experience, we prioritize customer satisfaction during traumatic times following water, fire, and storm damage events. Our team of certified professionals holds accreditations in water restoration, mold remediation, and fire damage cleanup, ensuring expertise in every service we deliver.We maintain a fleet of fully equipped vehicles ready to mobilize at a moments notice, specializing in rapid response to minimize property damage. Beyond our technical capabilities, we actively support local initiatives, including youth athletics and charitable organizations, reflecting our commitment to the Shenandoah Valley community. Our partnership with institutions like James Madison University and focus on historic districts demonstrates our readiness to handle disasters of all scales, from residential leaks to commercial catastrophes.
Services
Water Damage Restoration
Fire & Smoke Cleanup
Mold Remediation
Commercial Cleaning
Storm Damage Repair
Construction Services
Specialty Cleaning
Highlights and features
- We provide 24/7 emergency response with crews on-site within hours of your call.
- Our team holds industry-leading certifications in water, fire, and mold restoration.
- Locally owned with deep knowledge of Harrisonburgs unique architectural and community needs.
- We handle insurance coordination to simplify the recovery process for clients.
- Equipped with industrial-grade tools like desiccant dehumidifiers for large-scale losses.
Associations and certifications
- IICRC Certified Water Restoration
- IICRC Applied Structural Drying
- IICRC Fire & Smoke Restoration
- IICRC Mold Remediation
What people say
Quick response within 30 minutes
Professional and courteous technicians
Handled insurance process smoothly
Restored home after major fire
Family-like support during crisis
Services
Water Damage Restoration
Our water damage specialists respond within hours to mitigate flooding from burst pipes, storms, or sewage backups. Using industrial-grade dehumidifiers and moisture detection tools, we dry structures thoroughly to prevent mold growth. Clients receive step-by-step guidance through the insurance claims process while our certified technicians rebuild damaged areas.
Fire & Smoke Cleanup
We restore properties after fires using advanced odor removal systems and soot-damaged content cleaning. Our team boards up broken windows, tarp roofs, and rebuilds structural elements destroyed by flames. Clients benefit from our direct communication with insurance adjusters to streamline repairs for residential and commercial properties.
Mold Remediation
Certified technicians identify and eliminate mold infestations in crawl spaces, walls, and HVAC systems. We perform air quality testing, contain contaminated areas, and use HEPA filtration during remediation. Clients receive preventive maintenance advice to avoid future moisture issues in Harrisonburgs humid climate.
Commercial Cleaning
We clean and restore commercial properties after water leaks, fire incidents, or storm damage. Our crews work overnight to minimize business disruptions, using antimicrobial treatments for offices, retail spaces, and institutional buildings. Clients receive detailed documentation for insurance reimbursement and regulatory compliance.
Storm Damage Repair
Our team repairs roofs, siding, and windows damaged by hail, wind, or falling debris. We secure properties with emergency tarping and perform full reconstruction of structures affected by severe weather. Clients receive priority scheduling during regional storm events to prevent further property deterioration.
People
William Hall
Owner
William Hall co-owns SERVPRO of Rockingham and Augusta Counties, bringing decades of restoration expertise. He oversees large-loss projects and community partnerships, ensuring technical excellence and client satisfaction during critical recovery periods.
Arthur Hall
Owner
Arthur Hall manages daily operations and technician training at SERVPRO. His focus on rapid response protocols and equipment innovation ensures the team maintains readiness for Harrisonburgs diverse emergency scenarios.
Jennifer Lolli
Owner
Jennifer Lolli coordinates client relations and insurance processing at SERVPRO. She emphasizes transparent communication and stress reduction for homeowners navigating post-disaster recovery in the Shenandoah Valley.
Questions
What types of emergencies does SERVPRO handle?
We specialize in water damage, fire and smoke cleanup, mold remediation, storm damage, and commercial restoration services for both residential and business properties.
How quickly can SERVPRO respond to my emergency?
Our crews arrive within hours of your call—often within 30 minutes—for all water, fire, and storm damage incidents in Rockingham and Augusta Counties.
Do you work with insurance companies?
Yes, we handle direct insurance billing and provide detailed documentation to simplify claims for homeowners and business owners.
Are your technicians certified?
All technicians hold industry certifications in water restoration, mold remediation, and fire damage cleanup through the IICRC.
What areas do you serve?
We serve Harrisonburg, Staunton, Waynesboro, and all surrounding communities in Rockingham and Augusta Counties, Virginia.
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