At Twin Lakes Nursery, we are a full-service design-build, contracting, and maintenance landscape company serving the Grand Rapids and West Michigan area. With over 75 years of experience, we have been providing creative landscape designs, quality installations, and a full range of services to our clients. Our team is dedicated to helping you create your special landscape environment, and we welcome the opportunity to discuss your landscape needs with you.
Our Vision
Our vision is to provide quality landscape design and construction services while being fair to our clients and responsible to our shareholders and employees in a culture that cultivates personal and professional growth in our employees, rewarding them based on their individual performance and potential.
Our History
Twin Lakes Nursery began in 1938 as a one-man operation that did everything from vegetable gardening, lawn mowing, and bed maintenance to landscape construction. Over the years, the company continued to grow in size and capabilities. Today, Twin Lakes Nursery is a leader in the West Michigan green industry, but still has a small family business feel.
Our Services
Our services include Residential Design Build, Commercial Construction, Landscape Maintenance, Tree Transplanting, and Snow and Ice Removal. Our team of experts is dedicated to providing you with the highest quality service and attention to detail to ensure your complete satisfaction.
Residential Design Build
We bring your ideas to life and create a unique outdoor living space that reflects your lifestyle. Our designers will incorporate your interests while complementing your natural surroundings to extend the value of your home. We operate within your budget to produce a landscape that reflects balance between function and beauty.
Commercial Construction
We deliver quality and timely landscape installations for commercial, municipal, and multi-family projects. Our trained professionals are able to provide both design and installation services to meet your needs. We would enjoy helping you with your next project.
Landscape Maintenance
We ensure that your landscape stays looking its best. Our team of landscape professionals will take care of all of your maintenance needs. We offer a complete range of landscape maintenance services for the exterior of your property, including landscape plant and bed care, bark mulch, weed control, pruning, plant fertilization, landscape renovations, lawn care, and more.
Positive Feedback
The majority of reviews highlighted the positive experiences with Twin Lake's Nursery. The staff was described as "friendly" and "helpful, " with one reviewer mentioning that the service was provided "quickly." Many reviewers praised the excellent job done by specific employees, such as Drew and Brian, who were described as "kind" and "excellent" in their work.
Mechanical Feedback
On the other hand, some reviewers expressed concerns about the quality of service. One reviewer experienced delays in responding to phone calls and voicemails, while another reviewer was unhappy with the careless handling of plants on their property, resulting in the death of some bushes. The reviewer also expressed frustration with the lack of response from the company regarding this issue.
Comparison and Conclusion
While some reviewers experienced excellent service, others were disappointed with the quality of work. Overall, the reviews suggest that Twin Lake's Nursery has some areas for improvement, particularly in terms of responding to customer concerns and ensuring the quality of their work.
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