Transforming Spaces, Enhancing Lives
At Gagle's Heating, we pride ourselves on providing top-quality HVAC services to residents and businesses in Salem, Oregon, and surrounding communities. With over 58 years of experience, we have built a reputation for delivering honest value through skilled employees and reliable information. Our mission is to be the marketplace leader in customer satisfaction, and we achieve this by delivering exceptional services that exceed our customers' expectations.
Our Services
We offer a wide range of services designed to enhance your comfort, health, and safety at home or in the workplace. Our experienced technicians are trained to install, maintain, and repair HVAC systems, including air conditioning, heating, and indoor air quality solutions.
Residential Services
- Air Conditioning: We offer expert cooling services for your home, including installation, maintenance, and repair of air conditioning systems.
- Heating: Stay warm with our professional heating services, featuring furnaces, heat pumps, and ductless systems.
- Indoor Air Quality: Breathe easy with our indoor air quality solutions, designed to improve the air you breathe.
Commercial Services
- Cooling: We provide reliable cooling services for your business, including installation, maintenance, and repair of commercial air conditioning systems.
- Heating: Keep your business warm and cozy with our professional heating services, featuring furnaces, heat pumps, and ductless systems.
- Maintenance: Our technicians are trained to maintain and repair your commercial HVAC system to ensure optimal performance and energy efficiency.
Why Choose Us
At Gagle's Heating, we are committed to delivering exceptional services that meet the highest standards of quality, reliability, and customer satisfaction. Our team of experts is dedicated to providing honest value through skilled workmanship and reliable information. We are proud to have earned the prestigious 2021 Best of Salem Award in the category of Heating Contractors, and we look forward to continuing to serve our community with integrity, value, and reliability.
Overall Experience
Gagle's Heating and Cooling receives mostly positive reviews, with customers praising their professionalism, prompt service, and knowledgeable technicians.
Positive Experiences
- Many customers praised the company's prompt service, with some receiving same-day or next-day appointments.
- Technicians were described as knowledgeable, friendly, and professional.
- Customers appreciated the company's honesty and transparency, with some feeling that they received fair prices and were not upsold unnecessary services.
- The company's responsiveness and attention to customer needs were also highlighted as strengths.
Negative Experiences
- A few customers reported negative experiences, including instances of technicians lying about the necessity of repairs or not completing work properly.
- Some customers felt that the company's technicians did not take the time to explain issues or solutions properly, leading to confusion and frustration.
Areas for Improvement
- A few customers mentioned that technicians did not always check for potential issues or explain potential problems, leading to additional service calls or unexpected costs.
- Some customers felt that the company could improve in terms of communication and transparency, particularly in terms of explaining costs and services.
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