Dependable Service, Every Time
At Willard, we pride ourselves on being a one-stop-shop for all your HVAC, plumbing, and electrical needs. With our 24/7 emergency services, you can rest assured that we'll be there to help you in times of need. Our team of expert technicians is dedicated to providing dependable service, every time. We understand the importance of a comfortable and safe living space, which is why we offer a wide range of services to cater to all your needs.
Our Services
We offer a comprehensive range of HVAC services, including heating and air conditioning maintenance, repair, and installation. Our team is trained to work on all types of systems, including gas furnaces, geothermal systems, and heat pumps. We also provide indoor air quality solutions, including air purifiers, air scrubbers, and humidifiers. In addition to our HVAC services, we also offer plumbing and electrical services, including emergency plumbing, drain cleaning, and electrical panel services. Our team is committed to providing top-notch service and ensuring that your home is running smoothly and efficiently.
Our Mission
Our mission is to provide dependable service, every time. We strive to build long-term relationships with our customers, and we're committed to exceeding your expectations. We believe in providing honest, upfront pricing and ensuring that our customers are aware of what they're getting. We're proud to be a part of the local community, and we're dedicated to giving back through our partnerships with local organizations.
Why Choose Us
At Willard, we're proud to be a family-owned and operated business. We're committed to providing personalized service and treating our customers like family. We're fully licensed, bonded, and insured, and our team is trained to the highest standards. We offer a 100% satisfaction guarantee, and we're proud to have earned an A+ rating with the Better Business Bureau.
Professionalism and Customer Service
The majority of reviewers praised the professionalism and excellent customer service provided by Willard AC and Heating's technicians. Many reviewers mentioned that the technicians were knowledgeable, friendly, and respectful during their visits. They explained the issues and provided detailed reports, making customers feel informed and confident in their services.
Positive Experiences
Several reviewers had positive experiences with the company, citing excellent service, prompt arrivals, and thorough explanations of the work being done. Many reviewers appreciated the honesty and transparency of the technicians, who didn't push for unnecessary repairs or services.
Technician Praise
Several technicians were praised by name, including Richard, Jacob H, Mark, Kenny G, Aaron, Justin Hulen, Sal Palmieri, Garrett, and Joel Perez. These technicians were commended for their exceptional work, professionalism, and kindness.
Negative Experience
One reviewer, Lynn Rogers, had a negative experience with the company, citing issues with their new AC unit installation and poor customer service. They expressed frustration with the company's response to their concerns.
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