Experience the Best in Appliance Repair - Guaranteed!
California Major Appliance Repair is a family-owned business located in Del Mar, CA. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
Our Mission
We realize that without our customers, there is no us! That being said, we are looking for lifetime customers. If you, for whatever reason, are unhappy with our service, we would like to hear about it either by phone or by email so we may address your issue as soon as possible.
Our Services
We can handle all of your appliance needs, no job is too small or large for us to handle. You can count on us to get out to you quickly with our same-day next-day availability. We repair everything from classic ranges like O'keefe & Merritt to your top-of-the-line refrigerators such as Sub Zero, Kitchen Aid, Jade, and GE's Monogram. We service all major brand appliances, as well as some less familiar brands such as Vinotemp wine coolers and Marvel.
What Sets Us Apart
We warranty our services and guarantee that if we are unable to fix your appliance, we will not charge you, not even the service fee! The appliance manufacturers' warranty on parts is typically 30 to 90 days on parts, and no returns on electronic parts installed. We, however, warranty all parts installed by our service technicians for one year.
Our Technicians
Our technicians are immensely experienced and are able to diagnose any major appliance symptoms and come up with a resolution for repair. We do not just change parts at your expense to remedy a problem. We are able to handle multiple appliances in a single visit at a reduced fee. Our technicians are clean, friendly, and advise over the phone is always free!
Areas We Serve
We service all of San Diego, including Del Mar, Rancho Santa Fe, Solana Beach, Encinitas, Carlsbad, Cardiff By The Sea, San Marcos, La Jolla, and San Diego.
Overall Experience
The reviews showcased depict a high degree of satisfaction and confidence in the service provided by California Major Appliances. Both authors, Sean R. and Donovan Soriano, gave top-notch ratings of 5 stars for their respective experiences.
Helpfulness
Both authors praised the expertise and helpfulness of the technicians they interacted with. Jenaro was described as "extremely helpful and informative" by Sean R., offering options and suggestions without trying to sell a repair or replacement. Donovan Soriano also had a seamless experience with Rio, who made himself available to fix the refrigerator despite Donovan's busy schedule.
Service Standards
The authors were highly impressed with the service standards displayed by California Major Appliances. Both reviews highlighted the prompt and efficient resolution of the issues, with the refrigerator being fixed in a matter of hours.
Recommendations
Both authors intend to recommend California Major Appliances to their friends and family. Sean R. explicitly stated that he will be recommending the service due to the "above and beyond" experience received. Donovan Soriano specifically requested that people ask for Rio when dealing with the company.
Conclusion
Based on these reviews, California Major Appliances appears to excel in providing expert help, efficient service, and outstanding customer care. Their technicians, such as Jenaro and Rio, demonstrate a commitment to customer satisfaction, resulting in high satisfaction rates and word-of-mouth endorsements.
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