Our Mission
At Hometown Hero Appliance Repair, we understand the importance of reliable appliances in our daily lives. That's why we're dedicated to providing top-notch appliance repair services to the Omaha metropolitan area. With over 35 years of experience, we've built a reputation for quality, honesty, and professionalism. Our team of skilled technicians is trained and certified to repair all major appliance brands, ensuring that our customers receive the best possible service.
Our Services
At Hometown Hero Appliance Repair, we offer a comprehensive range of services designed to keep your appliances running smoothly and efficiently. From routine maintenance to emergency repairs, we're here to help you with all your appliance needs.
Appliance Repair
We specialize in repairing all major appliance brands, including refrigerators, washers, dryers, dishwashers, ovens, and more. Our technicians are trained and certified to diagnose and repair a wide range of issues, from minor malfunctions to major breakdowns.
Preventative Care
At Hometown Hero Appliance Repair, we believe that prevention is the best medicine. That's why we offer a variety of preventative care services designed to maintain your appliances and prevent costly repairs down the line. From cleanings to maintenance programs, we're dedicated to helping you keep your appliances running smoothly and efficiently.
Premium Services
In addition to our standard repair services, we offer a range of premium services designed to take your appliances to the next level. From dryer vent cleaning to condenser cleaning, we offer a variety of premium services to help you get the most out of your appliances.
Our Happy Customers
At Hometown Hero Appliance Repair, we're proud of our reputation for excellence. With a 4.9-star rating and over 2,000 reviews, we're confident that our customers will tell you the same thing - we're dedicated to providing top-notch service and exceptional results.
Our History
From its humble beginnings in 1988, Hometown Hero Appliance Repair has grown to become one of the Midwest's most trusted appliance repair companies. With a family-owned and operated legacy, we're committed to keeping our local roots strong and serving our communities with pride.
Our Locations
With multiple locations in Omaha, Des Moines, Lincoln, and Kansas City, we're conveniently located to serve you. Whether you're in Omaha, Des Moines, Lincoln, or Kansas City, we're just a phone call away.
Pay Your Invoice
At Hometown Hero Appliance Repair, we're committed to making the payment process as smooth and convenient as possible. With online payment options and a variety of payment methods, you can pay your invoice with ease.
Career Opportunities
At Hometown Hero Appliance Repair, we're always looking for talented and motivated individuals to join our team. With a focus on exceptional customer service, we're dedicated to providing the best possible experience for our customers. If you're passionate about appliances and customer service, we'd love to hear from you!
Overall Experience
The overall experience with Hometown Hero Appliance Repair is exceptional, with most customers rating them 5 stars. The company is praised for its efficient scheduling, friendly and knowledgeable technicians, and cost-effective solutions.
Scheduling and Communication
Scheduling a service appointment is easy and timely, with most appointments scheduled for the same day or next day. The company keeps customers informed through prompt texts and calls, ensuring they are well-prepared for the appointment.
Technicians
The technicians are highly knowledgeable, friendly, and polite. They take the time to diagnose and repair issues efficiently, leaving the area tidy and clean. Derek, in particular, is praised for his exceptional knowledge and helpfulness.
Cost-Effectiveness
Customers appreciate the cost-effective solutions provided by Hometown Hero Appliance Repair, with some repairs costing significantly less than replacement.
Customer Service
The company's customer service is exceptional, with polite, kind, and understanding representatives who work with customers to resolve warranty issues and provide solutions.
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