Business Details
38 Years
experience
Trusted Appliance Repair Services in Omaha
Hometown Hero Appliance Repair has been serving Omaha and surrounding areas since 1988, established as a family-owned business with deep local roots. Our technicians undergo rigorous training and certification to ensure expertise in repairing all major appliance brands, backed by manufacturer authorizations. We prioritize rapid diagnosis and transparent pricing, offering same-day or next-day service with a 3-month guarantee on all labor and parts. Our commitment to customer satisfaction is reflected in over 11,600 reviews and a 4.9 rating, solidifying our reputation as a trusted industry leader.Through continuous investment in staff development and genuine parts inventory, we deliver reliable, ethical service that prioritizes long-term customer relationships over transactional interactions.
Services
Refrigerator Repair
Oven & Range Repair
Washer & Dryer Repair
Dishwasher Repair
Dryer Vent Cleaning
Condenser Cleaning
Ice Machine Cleaning
Details
- Year established: 1988
Highlights and features
- Family-owned since 1988 with 35+ years of local experience
- Factory-authorized repairs for all major appliance brands
- 3-month guarantee on all parts and labor
- Virtual diagnostics available to save service fees
- Locally owned and operated by Omaha residents
What people say
Quick service
Knowledgeable technicians
Professional staff
Competent repairs
Transparent pricing
Services
Refrigerator Repair
Our certified technicians diagnose and repair all refrigerator brands, including Samsung, GE, and LG. We address cooling issues, ice maker malfunctions, and water leaks using genuine parts. With factory authorizations and 3-month guarantees, we ensure reliable repairs for residential and commercial units. Our service includes condenser cleaning and preventative maintenance programs.
Oven & Range Repair
We service gas and electric ovens, ranges, and cooktops from brands like Bosch, Frigidaire, and Thermador. Our experts fix ignition issues, temperature inconsistencies, and control panel failures. Factory-trained technicians use specialized tools and genuine parts to restore safe, efficient operation while maintaining warranty compliance.
Washer & Dryer Repair
From ASKO to Whirlpool, we repair all major laundry brands. Our technicians handle drainage issues, motor failures, and error codes with same-day parts availability. We also offer vent cleaning services to prevent fire hazards and improve efficiency, backed by our 3-month repair guarantee.
Dishwasher Repair
We diagnose and fix dishwasher issues including drainage problems, heating element failures, and sensor malfunctions. Authorized by Bosch, GE, and Samsung, we use genuine parts for repairs. Our technicians also address water pressure issues and provide preventative maintenance to extend appliance lifespan.
Dryer Vent Cleaning
Our professional vent cleaning service removes lint buildup to prevent fire hazards and improve dryer efficiency. We inspect and clean ductwork, replace plastic vents with fire-resistant piping, and provide annual inspections. This preventative service reduces energy costs and extends appliance lifespan.
People
Todd Daganaar
President
Third-generation appliance repair expert with 20+ years of experience. Graduated summa cum laude in religious studies while mastering technical repairs. Leads company expansion while maintaining family commitment to Omaha communities.
Enrique Espinoza
Vice President
Customer service specialist with 15+ years in appliance repair. Known for problem-solving complex service challenges while maintaining positive workplace culture. Combines technical expertise with customer-focused leadership.
Greg
Parts Manager
30-year veteran of appliance parts supply chain management. Ensures rapid parts availability through strategic warehouse partnerships. Leverages industry experience to optimize inventory for technician efficiency.
Questions
What appliances do you repair?
We repair all major brands of refrigerators, ovens, washers, dryers, and dishwashers, including specialized service for high-end models from GE, Samsung, and Bosch.
Do you offer warranties on repairs?
Yes, all repairs include a 3-month guarantee covering both parts and labor performed by our technicians.
Can I schedule same-day service?
We often offer same-day or next-day appointments for emergency repairs across our service areas.
How do virtual visits work?
Using your smartphone camera, our technicians can diagnose issues remotely for $49, which applies toward in-home service if needed.
Are you available on weekends?
Yes, we schedule Saturday appointments in advance during regular business hours.
What payment methods do you accept?
We accept credit cards (with 3% fee), checks (processed electronically), and cash payments at time of service.
