Reliable Energy Solutions for a Comfortable Life
Welcome to Service Oil Company, a family-owned and operated business that has been providing reliable heating and cooling services to the Harrisburg, PA area since 1922. Our commitment to excellence and customer satisfaction has made us a trusted name in the energy industry.
Our Service Area
We proudly serve the Central Pennsylvania area, providing a wide range of energy products and services to residential and commercial customers. Our service area includes Harrisburg, PA, and surrounding communities.
Looking Back
Since our humble beginnings in 1922, we have grown to become one of the leading energy companies in the region. From delivering kerosene to homes in five-gallon buckets to providing a comprehensive range of energy products and services, we have come a long way. Today, we offer a full spectrum of energy solutions, including heating oil, propane, diesel, and geothermal energy.
Our Company
At Service Oil Company, we take pride in our rich history and our commitment to delivering exceptional customer service. Our team of experts is dedicated to providing top-quality work, ensuring that our customers receive the best possible service. We offer a variety of products and services, including fuel delivery, HVAC installations, repairs, and maintenance, geothermal heat pump installations, and more.
Our Services
We offer a comprehensive range of services, including:
- Fuel delivery: We deliver heating oil, propane, and diesel fuel to residential and commercial customers.
- HVAC services: Our expert technicians provide installations, repairs, and maintenance services for heating and air conditioning systems, including furnaces, boilers, hot water heaters, and heat pumps.
- Geothermal heat pump installations: We offer expert installations of geothermal heat pumps, providing a clean and efficient source of energy.
- Propane services: We deliver propane and provide installation, repair, and maintenance services for propane-fired equipment.
- Indoor air quality solutions: Our experts can help improve indoor air quality with our range of electronic air cleaners, humidifiers, and other products.
- Service plans: We offer customized service plans to ensure that your heating and cooling systems are running efficiently and effectively.
Why Choose Us?
At Service Oil Company, we are more than just an oil company. We are a team of dedicated professionals committed to delivering exceptional customer service and ensuring that our customers receive the best possible energy solutions. We offer competitive pricing, convenient payment options, and a range of promotions and savings to help our customers save money.
Overview of Reviews
The reviews of Service Oil Company (SOC) are mixed, with some customers praising their exceptional service, competitive pricing, and knowledgeable technicians, while others criticize their poor customer service, unhelpful representatives, and inconsistent delivery times.
Positive Experiences
Many customers reported positive experiences with SOC, stating that the company provides excellent customer service, prompt delivery, and knowledgeable technicians who are willing to work with customers to find solutions that meet their needs. Some customers specifically praised the helpfulness of certain employees, such as Melinda Karns, who provided excellent customer service.
Negative Experiences
On the other hand, some customers reported negative experiences with SOC, including poor customer service, unhelpful representatives, and inconsistent delivery times. Some customers felt that the company's representatives were unhelpful, dismissive, or even rude, and that the company's policies were inflexible.
Common Themes
Several common themes emerged from the reviews, including the importance of customer service, the value of knowledgeable technicians, and the need for flexible pricing and delivery options. Some customers also highlighted the importance of timely and efficient service, as well as the need for clear communication and transparent policies.
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