Business Details
Emergency
services
Trusted Damage Restoration Services in Panthersville
SERVPRO of Panthersville has established itself as a trusted leader in emergency restoration services, specializing in water, fire, and storm damage remediation. As the only woman-owned and black-owned SERVPRO franchise in Georgia, we combine national expertise with local community commitment. Our team holds critical industry certifications including IICRC, OSHA, and specialized mold remediation credentials, ensuring compliance with the highest standards. With 24/7 emergency response capabilities, we serve residential, commercial, and governmental clients across Atlanta's metro area. Our affiliations with organizations like the National Minority Supplier Development Council and Women's Business Enterprise National Council reflect our dedication to diversity and excellence.Over the years, we've successfully managed complex projects ranging from flood recovery to biohazard cleanup, backed by a production team with 6-15 years of field experience. Our community involvement extends to partnerships with the American Red Cross and sponsorships for critical causes like St. Jude Children's Research Hospital. Through continuous training at SERVPRO's corporate facility and IICRC-certified programs, we maintain technical proficiency that enables us to restore properties 'Like it never even happened.' Our certifications as DBE, WBE, and MBE demonstrate our commitment to industry standards while serving diverse client needs.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
Biohazard Cleanup
General Cleaning
Highlights and features
- We provide 24/7 emergency response to disaster situations
- Our team holds IICRC and OSHA certifications for safety compliance
- We maintain specialized training in structural drying and mold remediation
- As a certified MBE/WBE, we meet rigorous diversity business standards
- Our technicians have 6-15 years of experience in property restoration
Associations and certifications
- IICRC
- National Minority Supplier Development Council
- Women's Business Enterprise National Council
- DBE
- WBE
- MBE
What people say
Very professional
Prompt service
Exceeded expectations
Thorough job
Fantastic team
Services
Water Damage
Our water damage restoration service addresses flooding emergencies with rapid response and advanced drying techniques. Certified technicians use moisture detection equipment to identify hidden water pockets and implement structural drying protocols. We handle insurance coordination and complete restoration from initial water extraction to final repairs.
Fire Damage
Fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. Our team follows IICRC standards for content cleaning and employs thermal fogging for odor neutralization. We provide emergency board-up services and coordinate complete rebuilding from charred materials to finished surfaces.
Mold Remediation
Professional mold remediation combines HEPA vacuuming, antimicrobial treatments, and containment barriers to eliminate mold infestations. Certified technicians identify moisture sources and implement drying solutions to prevent recurrence. We follow EPA guidelines for safe mold spore removal and perform post-remediation air quality testing.
Storm Damage
Storm damage services address roof leaks, window breakage, and structural impacts from severe weather. Our team provides emergency tarping, debris removal, and water extraction. We document damage for insurance claims and perform complete restoration from temporary repairs to permanent rebuilding.
Biohazard Cleanup
Biohazard remediation follows OSHA standards for bloodborne pathogen cleanup. Our technicians use PPE and hospital-grade disinfectants to sanitize contaminated areas. We handle trauma scene cleaning, unattended death cleanup, and infectious waste removal while maintaining strict confidentiality and compassion for affected families.
People
Nadine Marsh Coleman
Owner
Nadine Marsh Coleman leads SERVPRO of Panthersville with over 15 years of restoration industry experience. As Georgia's only woman-owned and black-owned SERVPRO franchisee, she combines technical expertise with community commitment. Her leadership has grown the business through certifications in DBE, WBE, and MBE programs while maintaining IICRC compliance standards.
Questions
What types of emergency services do you offer?
We provide 24/7 emergency response for water damage, fire damage, storm damage, mold remediation, and biohazard cleanup across Atlanta's metro area.
Are your technicians certified for restoration work?
Our team holds IICRC certifications in water damage restoration, mold remediation, and structural drying, along with OSHA safety compliance credentials.
How quickly can you respond to emergencies?
Our 24/7 emergency services typically respond within 30 minutes of initial contact, with full restoration crews arriving within 2 hours.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for claim documentation and billing, handling both residential and commercial policies.
What areas do you serve?
We serve Panthersville, East Atlanta, Gresham Park, Edgewood, Kirkwood, Cedar Grove, Constitution, and surrounding Atlanta communities.
What community initiatives do you support?
We partner with American Red Cross for smoke detector installations and support St. Jude Children's Research Hospital through annual fundraising campaigns.
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