Your Home. Our Expertise. Your Satisfaction.
Our Company
At Design 1 Kitchen & Bath, we pride ourselves on being a small general contracting firm that specializes in kitchen and bath remodeling. With a rich history dating back to 1985, we have a deep understanding of the industry and a commitment to providing exceptional service to our clients. Our team of experienced designers, led by Patrick Small, has over 50 years of combined experience, helping thousands of homeowners bring their individual project needs to life.
Our Services
As a full-service general contractor, we offer a wide range of services to meet our clients' unique needs. Our services include:
- Design services for kitchen, bath, and whole-house remodeling
- Complete contracting services, including kitchen, bath, additions, decks, and more
- Countertop options, including granite, quartz, marble, and solid surface
- Tile and tile design services for kitchen, bath, and mudrooms
- Plumbing fixtures, including sinks and faucets for the entire house
- Lighting options, including decorative and task lighting
- Hardware options, including decorative and functional accessories
- Paint color consultations and selection
Our Staff
At Design 1 Kitchen & Bath, we understand the importance of a personal touch in every aspect of a project. Our team of experts, led by Patrick Small, is dedicated to providing exceptional service and ensuring that every client's needs are met. Let us introduce you to some of our team members:
- Kristen Boncore: A talented designer with a passion for creating beautiful spaces, Kristen has worked in the industry since graduating from Mount Ida College in 2012. With a keen eye for detail and a deep understanding of color and design, Kristen is dedicated to helping her clients bring their vision to life.
Our Process
At Design 1 Kitchen & Bath, we believe that every project is unique and deserving of a personalized approach. We take the time to understand our clients' needs, provide expert guidance, and deliver high-quality results that exceed their expectations. Our process involves:
- Home measures and permit pulling
- Designing, budget planning, scheduling, delivery, and installation
- Providing ongoing support and communication throughout the project
- Ensuring that every detail is attended to and every need is met
Our Community
At Design 1 Kitchen & Bath, we believe in giving back to the community that supports us. We proudly donate to local food pantries to help those in need. We understand that the communities we serve are what make our business possible, and we strive to give back in meaningful ways.
Awards and Affiliations
We are proud to have received the following recognition:
- Contractor of the Year Award from Houzz
- Top 500 Remodeler from Qualified Remodeler Magazine
- RRP Certified for Lead Safe Work Practices
Getting Started
Ready to embark on your next home improvement project? Let us help! Contact us today to schedule a consultation with one of our expert designers. We look forward to helping you bring your vision to life.
Quality and Construction
Several reviewers have expressed concerns about the quality of the products and services provided by Design 1 Kitchen and Bath. Anil Narwani and Karen P. both had negative experiences with faulty products, with Anil's review mentioning that the faucet he purchased was defective. R. B. was also unhappy with the final cost of his bathroom remodel, which exceeded his budgeted amount. In contrast, Brad Dalbeck and Sue W. had positive experiences with the quality of the products and services they received.
Professionalism and Customer Service
Several reviewers have praised the professionalism and customer service provided by Design 1 Kitchen and Bath. Brad Dalbeck mentioned that the company was "very responsive" and that his experience was "great" from quote to design to installation. Sue W. also had a positive experience with the customer service, mentioning that Kaytlyn went "well above and beyond" to help her find a replacement part for her lazy Susan cabinet. However, other reviewers have had negative experiences with the customer service, including Anil Narwani, who mentioned that the company was not helpful in addressing his concerns about the faulty faucet.
Value
Several reviewers have expressed concerns about the value of the products and services provided by Design 1 Kitchen and Bath. R. B. mentioned that the final cost of his bathroom remodel exceeded his budgeted amount, while Heather S. felt nickel-and-dimed through the entire process and that she overpaid for the final result. In contrast, Brad Dalbeck and Sue W. were happy with the value they received from the company.
Miscellaneous Issues
Other reviewers have mentioned miscellaneous issues with their experiences at Design 1 Kitchen and Bath. Karen P. was unhappy with the lack of interest shown by the saleswoman she interacted with, while Meredith E. was put off by the gentleman who seemed to dismiss her and her husband's budget. Tricia H. had a poor experience with the company, mentioning that the owner was nice but that the communication and planning were poor. Yevgeniy M. had a mixed experience, mentioning that the company was not good at following up on appointments but that the person he interacted with was friendly.
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