Business Details
39 Years
experience
Emergency
services
Emergency Damage Restoration Experts in Asheville, NC
First Restoration Services has been a family-owned leader in disaster restoration since 1987, serving Western North Carolina and Upstate South Carolina. With over 30 years of experience, we specialize in water damage restoration, fire damage repair, mold removal, and comprehensive construction services. Our team of certified technicians responds 24/7 to emergencies, prioritizing rapid action to minimize property damage and ensure client safety. We maintain a 93% customer satisfaction score by combining advanced equipment with personalized service, working directly with insurance providers to streamline claims.Our expertise extends to residential, commercial, healthcare, and industrial properties, offering turnkey solutions from initial inspection to final reconstruction. As licensed general contractors, we handle projects of all scales, emphasizing transparency, integrity, and quality craftsmanship. Our commitment to community is reflected in our affiliations with local chambers and industry associations, ensuring we remain at the forefront of restoration innovation and best practices.
Services
Water Damage Restoration
Fire Damage Repair
Mold Removal
Commercial Restoration
Kitchen Remodeling
Details
- Year established: 1987
Highlights and features
- 30+ years of family-owned experience in disaster restoration
- 24/7 emergency response with rapid on-site arrival
- Licensed general contractors handling full reconstruction
- 93% customer satisfaction score from 15,000+ completed projects
- Direct insurance coordination for seamless claims processing
Associations and certifications
- IICRC
What people say
Fast response
Professional team
Compassionate support
Excellent communication
Thorough cleanup
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses emergencies from floods, burst pipes, and sewage backups. Using industrial-grade equipment, we extract water, dry structures, and repair damage to prevent mold growth. With rapid response times and insurance coordination, we handle residential and commercial projects of all sizes, ensuring properties return to pre-loss condition efficiently.
Fire Damage Repair
We provide comprehensive fire damage repair including board-up, smoke removal, and structural reconstruction. Our technicians clean soot-damaged surfaces, deodorize affected areas, and restore properties to safe, habitable conditions. Specializing in both residential and commercial properties, we manage insurance claims and coordinate full rebuilds when necessary.
Mold Removal
Our IICRC-certified team performs mold inspections, containment, and removal using HEPA vacuums and antimicrobial treatments. We address moisture sources to prevent recurrence and restore affected areas to healthy conditions. Services include air quality testing and industrial hygienist coordination for severe infestations.
Commercial Restoration
Tailored commercial restoration services minimize business disruption after disasters. We handle large-scale water damage, fire cleanup, and mold issues in industrial, healthcare, and retail settings. Our team works around business hours and follows strict safety protocols to ensure rapid, compliant recovery.
Kitchen Remodeling
As licensed contractors, we offer kitchen and bathroom remodeling services with a focus on quality craftsmanship. Our team manages complete renovations from design to finish, using durable materials and modern techniques to enhance functionality and property value.
People
Isaiah
Senior Technician
Isaiah provides compassionate emergency response, specializing in water damage mitigation and customer communication. With five years of experience, he ensures clients feel supported during stressful restoration processes.
Capers
Senior Technician
Capers specializes in mold remediation and post-fire cleanup, known for his dependability and thorough approach. He has over seven years of field experience in residential and commercial restoration projects.
Questions
What types of restoration services do you offer?
We specialize in water damage, fire damage, mold removal, sewage cleanup, and commercial restoration services for residential and business properties.
Are you available for emergencies after hours?
Yes, our team provides 24/7 emergency restoration services with rapid response times for urgent situations.
Do you work with insurance companies?
We collaborate directly with insurance providers to streamline claims processing and documentation for property owners.
What areas do you service?
We serve all of Western North Carolina and Upstate South Carolina, including Asheville, Hendersonville, and Greenville.
Are your technicians certified?
Our team holds IICRC certifications and undergoes continuous training in the latest restoration techniques and safety standards.
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