Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Professional Cleaning & Restoration Services
Sano Steam was founded in Wilmington, NC in 1989 with a mission to deliver exceptional cleaning and restoration services while prioritizing customer satisfaction. Our veteran-owned business combines decades of industry experience with a commitment to using organic, non-toxic cleaning methods. We specialize in carpet cleaning, hardwood floor polishing, air duct cleaning, and water damage restoration for residential and commercial clients.Our team of certified professionals utilizes advanced equipment and techniques to ensure thorough, efficient service without disrupting your daily routine. With over 25 years of operation, we have built a reputation for reliability, transparency, and expertise in addressing even the most challenging cleaning needs. Our satisfaction guarantee reflects our dedication to maintaining the highest standards of service quality and client trust.
Services
Carpet Cleaning
Tile & Grout Cleaning
Hardwood Floor Polishing
Air Duct Cleaning
Water Damage Restoration
Details
- Year established: 1989
Highlights and features
- Veteran-owned with 25+ years of local experience
- Eco-friendly, non-toxic cleaning solutions
- 24/7 emergency water damage response
- Satisfaction guarantee on all services
- Transparent, upfront pricing with no hidden fees
What people say
Very professional
Great Customer Service
Trustworthy company
Prompt billing
Excellent results
Services
Carpet Cleaning
Our truck-mounted hot water extraction system removes deep stains, allergens, and dirt from carpets. Using industry-leading equipment, we restore carpet freshness while protecting fibers. The process includes pre-conditioning, high-pressure cleaning, and rapid drying to minimize disruption. Clients benefit from improved indoor air quality and extended carpet lifespan through our non-toxic approach.
Air Duct Cleaning
HEPA-filtered vacuum systems and rotating brushes eliminate dust buildup from HVAC ducts. This improves airflow efficiency by up to 30% while reducing allergens. The process includes register removal, internal brushing, and exterior cleaning. Clients experience lower energy bills and reduced respiratory irritants in their living spaces.
Water Damage Restoration
24/7 emergency teams deploy industrial pumps and moisture meters to extract standing water and dry structures. We follow IICRC-certified protocols for mold prevention and structural preservation. Services include damage documentation for insurance claims and complete drying of affected materials within 48 hours.
Tile & Grout Cleaning
High-pressure steam cleaning with pH-neutral solutions restores ceramic, porcelain, and natural stone tiles. Our three-step process removes grout haze, embedded dirt, and soap scum without damaging surfaces. Clients receive a protective sealant application to prolong cleanliness between professional cleanings.
Hardwood Floor Polishing
Non-abrasive cleaning solutions and microfiber pads remove scratches and restore luster to hardwood floors. Our sandless refinishing process applies protective coatings that extend floor lifespan by 3-5 years. Clients avoid dust generation and furniture relocation typically associated with traditional sanding methods.
People
Chayse Roth
Co-Founder
Former Marine Raider with 12 years of service, completed MBA in 2016. Focuses on veteran transition support and business development while overseeing operational strategy.
Joseph Alig
Co-Founder
Active Duty Marine Aviator turned reservist with 15+ years of service. Currently pursuing MBA at UNCW while managing technical operations and service quality standards.
Questions
What services does Sano Steam offer?
We specialize in carpet cleaning, tile & grout restoration, hardwood floor polishing, air duct cleaning, and emergency water damage restoration for residential and commercial properties.
Are your cleaning methods safe for families and pets?
Yes, we use organic, non-toxic solutions and avoid harsh chemicals to ensure a safe environment for children, pets, and allergy sufferers.
Do you provide 24/7 emergency services?
Our team offers 24-hour emergency water damage response to minimize property damage and begin restoration immediately.
How does your pricing work?
We provide transparent, upfront pricing with no hidden fees. Costs depend on service type, area size, and specific requirements.
What areas do you serve?
We operate in Wilmington, NC and surrounding counties, with rapid response available for emergency water damage cases.
How should I prepare for air duct cleaning?
Move small items away from vents. Secure pets in a quiet area. Our technicians can assist with furniture near vents but avoid moving fragile electronics or antiques.
