At Barb's Pool Service, we pride ourselves on being a family-owned business that has been serving the pool maintenance needs of customers in Charlotte County and North Port since 1986. With over 100 years of combined industry experience, our trained and professional staff are dedicated to providing exceptional service and ensuring that your pool ownership experience is enjoyable and trouble-free.
As an active member of the Florida Swimming Pool Association and a Certified Swimming Pool Contractor licensed in the state of Florida, we understand the importance of meeting strict standards set forth by national and local organizations. Our commitment to quality and customer satisfaction has earned us a reputation as a reliable and trustworthy pool service company in Southwest Florida.
Pool Services
At Barb's Pool Service, we offer a comprehensive range of pool services designed to meet the unique needs of our customers. Our services include:
- Pool Cleaning and Maintenance: We offer three affordable service plans that cater to the specific needs of our customers. Our plans include weekly testing of water, chemical balance, cleaning of baskets and tiles, and vacuuming of the pool.
- Equipment Repair: Our team of experts is equipped to handle all types of equipment repairs, from pumps to filters and everything in between.
- Equipment Installation: We offer installation services for new equipment, including pumps, filters, and heaters.
- Pressure Washing: Our pressure washing services are designed to restore the appearance of your pool deck or driveway.
- Green Pool Restore: We can restore your pool to its former glory, removing algae and other contaminants that can harm your pool and its surrounding areas.
Chemical Balance
Maintaining the correct chemical balance in your pool's water is crucial for the health and safety of your family. Our team is trained to analyze the chemical balance of your pool water and make adjustments as needed to ensure optimal conditions.
Swimming Pool Stain Removal
At Barb's Pool Service, we are certified stain removal specialists, and we can help remove unsightly stains and blemishes from your pool walls or pool bottom without breaking the bank.
Our team is dedicated to providing exceptional service and ensuring that your pool ownership experience is enjoyable and trouble-free. Whether you need assistance with pool cleaning and maintenance, equipment repair or installation, or chemical balance and stain removal, we are here to help.
Quality of Service
The majority of the reviewers expressed disappointment with the quality of service provided by Barb's Pool Service. They reported issues with pool maintenance, such as failure to vacuum the pool regularly, inadequate filter cleaning, and inconsistent chemical levels.
Communication and Customer Service
Several reviewers also mentioned poor communication and customer service. They reported receiving short, unhelpful responses to their concerns, and a lack of apology or concern for the problems they experienced.
Technician Performance
One reviewer mentioned that the technician they had was lazy and didn't perform tasks correctly, leading to equipment damage. Another reviewer reported seeing the technician washing their dirty feet in the pool, and the owner being unresponsive to this concern.
Equipment Damage and Liability
Two reviewers reported that Barb's Pool Service was responsible for damaging their pool equipment, and denied any wrongdoing.
Positive Exceptions
However, a few reviewers had positive experiences with Barb's Pool Service, mentioning fast and friendly service, and going above and beyond to help with repairs and other issues.
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