Transform Your Home, Transform Your Life.
At Signature Furniture Galleries, we take pride in being a premier La-Z-Boy retailer in Monterey County, with over 25 years of experience in providing top-quality furniture to our valued customers. Our journey began in 1998 as LA-Z-BOY Furniture Galleries, and since then, we have expanded our product line to include dining room and bedroom furniture, as well as the La-Z-Boy Comfort Studio. Our goal is to offer our customers a one-stop-shop for all their furniture needs, catering to every room in their homes.
Our Mission
Our mission is to provide exceptional customer service, ensuring that every customer leaves our store feeling satisfied and confident in their purchase decision. We strive to create a welcoming environment that allows our customers to envision their own homes, with a professional staff available to assist with any furniture needs. We also offer caring and efficient delivery service to ensure a seamless shopping experience.
Our Products
We take pride in representing major manufacturers, including La-Z-Boy, Home Elegance, Signature Design by Ashley, and Benchcraft. Our manufacturers have a rich history, with one of them, La-Z-Boy, being in business since 1927. With their corporate headquarters still based in Monroe, Michigan, they operate five U.S. manufacturing plants, four distribution centers, and nearly seventy company-owned retail stores.
Our Stores
Step into our showroom, and you'll be greeted by a warm and inviting atmosphere. Our goal is to create a space that inspires customers to explore and discover the perfect furniture pieces for their homes. With a vast selection of living room, bedroom, dining room, home decor, office, kids, and outdoor furniture, we cater to every style and taste.
Our Promise
At Signature Furniture Galleries, we are committed to providing exceptional customer service, high-quality products, and a unique shopping experience. We promise to help you select the perfect home furnishings that suit your individual taste and comfort. Whether you're looking to upgrade your living room, bedroom, or outdoor space, we're here to guide you every step of the way.
Prices and Value
Reviews expressed mixed opinions about the prices of the furniture, with some customers finding them too high and others considering them reasonable. Ray Ortiz mentioned that the store can be expensive, while Jose P. Marquez believed that the prices were marked too high.
Customer Service
Several customers praised the friendly and helpful employees, particularly Ramon, as mentioned by Debbie Hinton. However, others experienced poor customer service, citing lack of communication, broken promises, and ignored inquiries.
Delivery and Inventory
A significant issue for many customers was the prolonged wait for delivery, with some orders taking months to arrive. Carol Hammons, Peet Rebman, Gisel Ray, and Maria Bravo all experienced delays, with some waiting up to 10 months for their furniture. The store's inventory management was also criticized, with Carol Hammons being told that they wouldn't sell off the floor to maintain inventory.
Overall Experience
Most customers had a negative experience with the store, citing poor communication, unreliable delivery times, and unmet expectations. Darline Alicea and Mike Garcia vowed never to do business with the store again, while others warned potential customers to avoid the store altogether.
Be the first to review Signature Furniture Galleries.
Write a Review
