At Estate Deck & Fence, we pride ourselves on being the leaders in premium outdoor living spaces in the greater Rockford area and southern Wisconsin. Our team of skilled professionals is dedicated to designing and building unique and quality outdoor living spaces that exceed our clients' expectations. With a wide variety of material options, including traditional wood, composite materials, and more, we can bring your outdoor living vision to life.
Our Story
Estate Deck & Fence was founded on the principles of quality, craftsmanship, and customer satisfaction. Our mission is to provide outstanding products and services to our clients, while building long-lasting relationships and a reputation for excellence in the industry. With years of experience and a passion for creating beautiful outdoor spaces, our team is dedicated to helping you create the perfect outdoor retreat.
Our Services
At Estate Deck & Fence, we offer a wide range of services designed to help you create the outdoor living space of your dreams. From decks and porches to pergolas and gazebos, roof structures, arbors, and trellises, we can help you design and build a unique outdoor space that reflects your personal style and complements your home. Our services include:
- Custom deck and porch design and construction
- Pergola and gazebo design and construction
- Roof structure design and construction
- Arbor and trellis design and construction
- Outdoor lighting design and installation
- Custom outdoor living space design and construction
What Sets Us Apart
At Estate Deck & Fence, we pride ourselves on our attention to detail, commitment to quality, and passion for creating unique and beautiful outdoor living spaces. Our team of skilled professionals is dedicated to providing exceptional customer service, from the initial consultation to the final walk-through. We use only the highest-quality materials and the latest techniques to ensure that your outdoor living space is both beautiful and durable.
Community Involvement
At Estate Deck & Fence, we are committed to giving back to our community. We believe that our success is not just about building beautiful outdoor living spaces, but also about making a positive impact on our community. We participate in local charity events and volunteer our time and resources to help those in need.
Customer Satisfaction with Estate Deck and Fence
Poor Communication and Unreliability
Reviews from Kelly Mc and Kevin Burns highlight the company's poor responsiveness and unreliability. Kelly Mc didn't receive a call back for a quote on a $118k project until a week and a half later, leading them to choose another builder. Similarly, Kevin Burns experienced a lack of follow-through on a proposal, with multiple delays and changes in personnel, ultimately causing them to choose a different contractor.
Positive Experiences with Customer Service
On the other hand, reviews from Jason Graves, Kathy Iverson, Rick Stevens, and Ashley Nyen praise the company's customer service, friendliness, and quality of work. Jason Graves appreciated the company's willingness to provide a quote and their friendly demeanor, although the price was outside their budget. Kathy Iverson was thrilled with the two decks built by Estate five years ago and praised their generous replacement of a rotted board at no charge. Rick Stevens and Ashley Nyen raved about their new decks, praising the office, crew, and finished product.
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