Business Details
37 Years
experience
Your Trusted Partner for Comprehensive Cleaning Solutions
Personal Touch Service Solutions has built a reputation for excellence through 36 years of dedicated service in janitorial care, natural stone restoration, and masonry repair. Our approach combines hands-on expertise with a commitment to treating every property with the respect it deserves. We prioritize long-term relationships over short-term gains, ensuring consistency and care in every project. With a team that includes industry veterans like founder Joyce Harris and stone restoration specialist Chris Pacey, we deliver solutions that reflect decades of combined experience.Our low employee turnover rate ensures continuity, while our transparent pricing model guarantees no hidden fees or upsells. From commercial cleaning to historic masonry restoration, we bring craftsmanship, communication, and responsibility to every job.
Services
Janitorial Services
Carpet Cleaning
Natural Stone Maintenance
Masonry Repair
Concrete Repair
Hard Floor Care
Exterior Building Cleaning
Project Cleaning
Details
- Year established: 1989
Highlights and features
- We offer 36 years of specialized experience in commercial and residential cleaning services
- Our team maintains a 15+ year average employee tenure for consistent service quality
- We provide free, no-obligation estimates with customized cleaning plans
- Our technicians use specialized techniques for natural stone and historic masonry
- We guarantee transparent pricing with no hidden fees or upsells
What people say
Invaluable partner
Exceptional work
Cleanest workplace
Extremely polite
True to their word
Services
Janitorial Services
We provide comprehensive janitorial services for commercial facilities including offices, schools, and churches. Our team offers customized cleaning plans with consistent service schedules and transparent communication. With over 36 years of experience, we combine traditional cleaning methods with modern techniques to maintain professional environments that reflect our clients' standards of excellence.
Carpet Cleaning
Our professional carpet and upholstery cleaning services use hot water extraction and low-moisture methods to maintain commercial flooring. We offer interim cleaning solutions for high-traffic areas and specialized treatments for fabric surfaces. Our technicians assess each material's needs to extend carpet lifespan while maintaining appearance and hygiene standards for business environments.
Natural Stone Maintenance
We specialize in natural stone care for marble, travertine, and granite surfaces. Our services include etch repair, honing, polishing, and breathable sealing to preserve stone integrity. With 27+ years of experience, we restore commercial and residential stone features while maintaining their natural beauty and durability against environmental factors.
Masonry Repair
Our masonry experts handle structural repairs and historic restoration for brick, stone, and concrete structures. We address spalling brick, damaged mortar joints, and water intrusion issues using traditional techniques. The team matches original materials and colors to maintain architectural integrity while improving structural longevity for commercial properties.
Exterior Building Cleaning
We clean commercial building exteriors using safe chemical solutions and pressure-controlled methods. Our process removes environmental buildup from stone, brick, and concrete surfaces without damaging materials. We address biological growth, pollution residue, and salt damage while applying protective treatments to extend surface life and maintain professional appearances.
People
Joyce Harris
Founder & President
With over 36 years of leadership, Joyce Harris founded Personal Touch Service Solutions as a one-woman cleaning service that grew into a respected company. She personally trained in all divisions and specializes in historic masonry restoration, guiding the company with integrity and client-focused care.
Chris Pacey
Director of Stone Restoration & Field Services
Since 1999, Chris Pacey has led field operations with technical expertise and client communication skills. He co-founded the stone restoration division and provides on-site estimates, combining decades of experience with a commitment to delivering durable, elegant results for commercial and residential clients.
Tom Olmstead
Masonry Division Manager
Tom Olmstead brings lifelong construction experience to masonry management, specializing in structural repairs and restoration. Known for his integrity and problem-solving skills, he ensures quality workmanship while maintaining fair pricing standards and steady leadership for complex masonry projects.
Questions
Do you provide references for similar projects?
Yes, we can provide customer references upon request to demonstrate our track record of successful projects.
What sets you apart from competitors?
Our 36 years of experience, low employee turnover, and commitment to care distinguish us from other service providers.
Do you refinish floors like VCT or wood?
Yes, we offer stripping, scrubbing, recoating, and paste wax polishing for various flooring types.
Do you offer residential cleaning services?
Yes, we provide post-construction cleaning, event preparation, and specialized services like marble polishing for homes.
Can we customize service frequency?
Yes, we create tailored cleaning plans to match business needs and budget requirements.
Do you provide free estimates?
Yes, all our services include complimentary consultations and detailed pricing proposals.
