Business Details
19 Years
experience
Your Trusted Pool Builder & Service Provider in Fort Wayne
Hillside Pools was founded in 2007 with a commitment to delivering exceptional pool construction, service, and supply solutions to homeowners in Fort Wayne and surrounding areas. Our team combines decades of industry expertise with a personalized approach, ensuring every project reflects our dedication to quality and customer satisfaction. We specialize in inground vinyl liner pools, above ground pools, and comprehensive maintenance services, backed by a reputation for reliability and innovation.Our family-owned business prioritizes transparency, using minimal subcontractors to maintain direct communication and accountability throughout every project. With a focus on continuous improvement, we integrate advanced technology and proven methodologies to meet evolving customer needs while maintaining the highest standards of safety and craftsmanship. Our awards, including multiple Readers Choice Awards, reflect our unwavering dedication to excellence in every aspect of pool ownership.
Services
Inground Vinyl Pools
Above Ground Pools
Pool Openings
Pool Closings
Vinyl Liner Replacement
Automatic Cover Installation
Pool Supply Sales
Chemical Balancing
Equipment Repair
Design Consultations
Details
- Year established: 2007
Highlights and features
- Our team has nearly 30 years of combined industry experience in pool construction and maintenance.
- We offer personalized design consultations for custom inground and above ground pool projects.
- Our commitment to quality is backed by multiple Readers Choice Awards since 2019.
- We maintain transparency with no hidden fees in our pool opening, closing, or repair services.
- We provide year-round support including chemical balancing, equipment repair, and winterization.
What people say
Excellent service
Knowledgeable staff
Family-like treatment
Prompt responses
Quality work
Services
Inground Vinyl Pools
We specialize in constructing inground vinyl liner pools tailored to your backyard's unique dimensions and aesthetic preferences. Our process includes collaborative design consultations, premium material selection, and expert installation ensuring durability and visual appeal. Clients benefit from energy-efficient options like automatic covers and customizable liner patterns that enhance property value while minimizing maintenance demands.
Pool Openings
Our professional pool opening service prepares your pool for summer use through equipment reconnection, chemical balancing, and safety inspections. Technicians remove winter plugs, install hardware, and test heaters while providing chemical packages for optimal water quality. Customers receive detailed maintenance guidance to ensure trouble-free operation throughout the swimming season.
Pool Closings
We protect your investment through comprehensive pool closing procedures including plumbing winterization, chemical treatment, and safety cover installation. Our team removes equipment, adds antifreeze to critical components, and provides winter chemical kits to maintain water quality. Detailed instructions help clients manage water levels and prevent liner damage during colder months.
Automatic Pool Covers
We install APC automatic pool covers that enhance safety while reducing maintenance requirements. These motorized systems provide child-proof barriers, minimize debris accumulation, and improve energy efficiency by retaining pool heat. Our technicians integrate SmartMotion Control technology for seamless operation and offer replacement fabric services to extend system longevity.
Pool Supply Store
Our Fort Wayne retail location offers a complete inventory of pool chemicals, equipment, and accessories from trusted brands like Hayward and Pentair. Services include water testing, equipment repairs, and seasonal product bundles. Knowledgeable staff provide personalized recommendations for maintenance, troubleshooting, and optimizing pool performance year-round.
People
Spencer Conrad
Owner
With 15 years in the Churubusco Volunteer Fire Department, Spencer brings leadership and mechanical expertise to pool construction. He focuses on business innovation and technology integration while managing new pool builds.
Becca Conrad
Owner
A former Physical Therapist Assistant, Becca oversees financing, marketing, and operations. She transitioned to full-time pool business management in 2019, applying organizational skills to enhance customer experience and business growth.
Calvin Biggins
Owner
Holding a marketing degree, Calvin serves as Service Manager since 2018. He coordinates multiple service crews while balancing family life, leveraging calm leadership to ensure timely project execution and client satisfaction.
Amanda Etter
Store Manager
Amanda leads retail operations with customer-focused enthusiasm. Returning in 2018 after a brief hiatus, she manages inventory and sales while fostering a welcoming environment that reflects the company's family-oriented values.
Michele Bennington
HR and Sales Assistant
Joining in 2022, Michele combines customer service expertise with insider knowledge as a long-time client. She supports HR functions and sales initiatives while maintaining the company's community-centric approach to employment and client relations.
Questions
What pool services does Hillside Pools offer?
We provide inground and above ground pool construction, seasonal openings/closings, vinyl liner replacements, automatic cover installation, chemical balancing, equipment repair, and retail supply sales.
Do you service existing pools?
Yes, our technicians handle equipment repairs, liner replacements, chemical maintenance, and winterization for both inground and above ground pools regardless of original installer.
Are financing options available?
We offer financing for new pool installations and major upgrades through approved credit programs to help customers achieve their backyard goals.
What areas do you serve?
We operate in Fort Wayne, Auburn, New Haven, Decatur, and surrounding Indiana communities for both construction and maintenance services.
How do I schedule pool maintenance?
Contact us at 260-627-5580 or through our website to arrange seasonal openings, closings, or emergency repair services with our certified technicians.
Videos
