Protecting Your Home, Your Family, and the Environment
At Bug Man Exterminating, we're a family-owned and operated business that's dedicated to providing top-notch pest control services to homes and businesses in the Roanoke and Christiansburg areas. With years of experience and a team of highly trained technicians, we're committed to delivering exceptional results that exceed our customers' expectations.
Our Story
Our journey began with a simple goal: to provide effective, eco-friendly, and customer-centric pest control solutions that put the needs of our clients first. Today, we're proud to be one of the most trusted and respected pest control companies in the region, with a reputation built on trust, reliability, and outstanding customer service.
Our Services
We offer a comprehensive range of pest control services designed to tackle even the toughest pest problems. From residential and commercial pest control to green pest control, termite treatment, and crawl space care, we've got you covered. Our team of experts is equipped to handle everything from ants, bed bugs, and fleas to mosquitoes, roaches, rodents, spiders, and stinging insects. We also provide specialized services like closed crawl space care, termite pre-treatment, and vapor barrier installation.
Our Commitment
At Bug Man Exterminating, we're committed to providing more than just pest control services - we're dedicated to building long-term relationships with our customers, founded on trust, mutual respect, and a deep understanding of our clients' unique needs. We're passionate about what we do, and we're passionate about making a positive impact in our community.
What Sets Us Apart
Our team of experts is licensed, insured, and undergoes rigorous training to ensure that we're always up-to-date on the latest pest control techniques and technologies. We use eco-friendly products and sustainable practices whenever possible, and we're dedicated to providing customized solutions that fit our clients' unique needs and budgets. We're proud of our reputation for excellence, and we're committed to continuing to raise the bar for pest control services in our region.
Overview of Reviews
The overall sentiment of the reviews is positive, with 23 out of 25 reviews giving a 5-star rating. The reviewers praised the company's professionalism, timely service, and effective solutions to their pest problems.
Positive Reviews
Most reviewers praised the company's technicians, such as Cory, Luke, Carter, and Brandon, for their professionalism, knowledge, and courteousness. They appreciated the thorough inspections, clear explanations of the services, and the effective solutions provided. Many reviewers also commended the office staff for their kindness, helpfulness, and efficiency.
Several reviewers mentioned the company's competitive pricing, and some appreciated the follow-up calls to ensure customer satisfaction.
Negative Reviews
Only two reviewers gave a 1-star rating. One reviewer was unhappy with the quality of service, feeling that the technician did not do enough to address their rodent problem. Another reviewer was unhappy with the company's advertising, claiming they falsely advertised services in a specific area.
General Trends
The reviews suggest that the company's strengths lie in its professional and courteous technicians, efficient office staff, and effective pest control solutions. The company's weaknesses appear to be limited to occasional miscommunication and misunderstandings about services offered.
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