At On the Go Heating and Cooling, we pride ourselves on being a different kind of service company. We believe that establishing a relationship with our customers is key to providing exceptional service and resolving their problems quickly and efficiently. That's why we focus on education and communication, taking the time to diagnose and inform our customers of the problem in terminology they can understand.
Our Services
We offer a range of commercial and residential services in Las Cruces, NM, and surrounding areas. Our team of certified technicians can help you affordably maintain your cooling and heating equipment with our preventative maintenance plans. We also provide installation, repair, and replacement services for air conditioners, heaters, and furnaces.
Our services include:
- AC Installation: Refrigerated air replacement for both commercial and residential units
- Ductless AC Services: Diagnose and install single and multi-zone units, locate and repair refrigerant leaks, and provide maintenance and manufacture warranty repairs
- Furnace/Heater Repair: Diagnose and repair both residential and light commercial units, replacing parts such as flame sensors, circuit boards, indoor blower motors, and more
- Furnace/Heater Installation: Replace both commercial and residential units
- AC Repair: Diagnose and repair both light commercial and residential units, replacing compressors, txv, condenser fan motors, and more
- Heat Pump Repair: Diagnose and repair both residential and light commercial units, replacing compressors, reversing valves, aux heaters, and more
- Other Services: Smart thermostat installation, gas line pressure test, and preventative maintenance/tune-ups
About Us
On the Go Heating and Cooling is a Las Cruces, NM-based company with years of experience across many different service fields. Our team is dedicated to providing exceptional customer service and ensuring that our customers' HVAC systems are running properly and efficiently. We pride ourselves on being honest, reliable, and knowledgeable in the world of HVAC.
Why Choose Us
At On the Go Heating and Cooling, we understand the importance of having a reliable and efficient HVAC system. That's why we offer 24/7 service and repair with financing available O.A.C. Our team is committed to providing exceptional customer service and ensuring that our customers feel taken care of. We also offer preventative maintenance plans to help our customers save money and reduce the risk of system failure.
Exceptional Customer Service and Expertise
The majority of customers have expressed their satisfaction with On The Go Heating & Cooling's services, praising their prompt response, professionalism, and expertise. Many reviewers appreciated the company's ability to diagnose and fix issues quickly, often on the same day. The technicians were described as friendly, knowledgeable, and thorough in their explanations of the work to be done.
Fast and Efficient Service
Several customers mentioned the company's rapid response to their calls, with some even receiving same-day service. This promptness was particularly appreciated during times of extreme heat or when customers were under time constraints.
Professional and Friendly Technicians
The technicians at On The Go Heating & Cooling were consistently praised for their professionalism, friendliness, and willingness to explain the work in detail. Santos, in particular, was mentioned multiple times as a standout technician.
Minor Issues with Administrative Errors
The only negative review mentioned an administrative error, where a customer was mistakenly told they owed a payment, but the issue was resolved when the customer provided proof of payment.
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