At Safewatch Security, LLC, we take pride in being a locally owned and operated security specialist in Fayetteville, NC. Our dedicated team is committed to providing top-notch security solutions to homes and businesses in our community. With years of experience and expertise, we strive to deliver personalized security systems that cater to the unique needs of each client.
Our Services
We understand that every home and business is unique, and that's why we offer a range of services designed to provide comprehensive security solutions. Our residential security services include ADT monitoring, live video, energy and lighting automation, and more. For commercial clients, we offer managed security systems, video solutions, and access control systems to protect their assets and employees.
Residential Security
Our residential security services are designed to provide peace of mind to homeowners. We offer customized security systems that fit your lifestyle and budget. From ADT monitoring to live video, energy and lighting automation, we have the solutions to protect your home and family. With our smart home automation features, you can stay connected and control your home from virtually anywhere.
Commercial Security
For commercial clients, we understand the importance of protecting assets, inventory, and employees. Our managed security systems are designed to adapt to the unique needs of each business. We offer managed video solutions to prevent shrinkage and deter criminal activity, as well as access control systems to limit liability and secure vital areas.
Our Mission
At Safewatch Security, LLC, our mission is to provide top-notch security solutions that exceed our clients' expectations. We strive to deliver personalized service, expert installation, and reliable monitoring to ensure our clients' safety and peace of mind.
Excellent Customer Service
Several reviewers praised the company's excellent customer service. Kelly, Alan, and Tim were mentioned specifically for their prompt responses, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Professional Installation
The company's installation services were also praised by several reviewers. The staff were described as professional, knowledgeable, and thorough, taking the time to explain the system operations and providing helpful guidance.
Negative Experiences
However, some reviewers had negative experiences with the company. Issues included faulty equipment, mediocre customer service, and difficulties in canceling contracts. Some reviewers expressed frustration with the company's representatives, citing incompetency and unprofessional behavior.
System Issues
Some reviewers experienced issues with the security systems themselves, including faulty equipment and connectivity problems. In one case, the system failed to work properly due to cellular and internet issues, and the company was unresponsive to requests to cancel the contract.
Recommendations
Despite some negative experiences, several reviewers highly recommend the company and its representatives, citing their professionalism, expertise, and commitment to customer satisfaction.
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