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Business Details
50+ Years
experience
Your Trusted Pool & Spa Experts in Chicopee
Teddy Bear Pools & Spas has been a trusted name in the pool and spa industry since 1975, serving Western Massachusetts and Northern Connecticut. Founded by Ted Hebert, our business began as a small operation and has grown into a family-owned enterprise renowned for its commitment to quality, customer satisfaction, and community values. With over 50,000 square feet of retail and warehouse space in Chicopee, MA, we offer an unparalleled selection of pools, spas, parts, chemicals, and accessories. Our team of experts specializes in pool installation, maintenance, and repairs, ensuring every customer receives personalized service and lasting value.

We pride ourselves on our in-house expertise, eliminating the need for subcontractors, and backing our work with industry-leading warranties. As a locally rooted business, we prioritize giving back to the community that has supported us for decades. Our dedication to innovation, reliability, and family-centric values ensures every backyard oasis we create fosters lifelong memories for our customers.
Services
Pool Installation Spa Sales Maintenance Repairs Sauna Installation Pool Liner Replacement Hot Tub Delivery Chemical Sales Leak Detection Filter Replacement
Details
  • Year established: 1975
Highlights and features
  • We offer in-house installation and repair services with over 50 years of industry experience.
  • Our 50,000-square-foot facility ensures a comprehensive selection of pool and spa products.
  • We provide personalized service backed by industry-leading lifetime warranties.
  • Financing options available for new pool and spa purchases.
  • Locally owned and committed to community values since 1975.
What people say
Outstanding installation Reliable repair service Knowledgeable staff Prompt maintenance Lifelong customer
Services
Pool Installation
We specialize in custom pool installations for above-ground and in-ground pools, tailored to your backyard space and budget. Our expert team handles every step, from design to completion, ensuring durability and aesthetic appeal. With decades of experience, we guarantee seamless installations backed by industry-leading warranties.
Spa Sales
Our showroom features premium Hot Spring Spas, including the Highlife, Limelight, and Hot Spot collections. Each spa offers hydrotherapy benefits, energy efficiency, and luxury features. Our knowledgeable staff helps you select the perfect model for relaxation and wellness in your backyard.
Maintenance
Regular maintenance services keep your pool and spa in optimal condition year-round. We offer chemical balancing, cleaning, and equipment checks to prevent issues and extend the lifespan of your investment. Our proactive approach ensures hassle-free enjoyment for residential and commercial clients.
Repairs
Our certified technicians diagnose and fix leaks, liner damage, pump failures, and other issues. We provide prompt, reliable repairs for pools, spas, and saunas using genuine parts. Emergency services are available to restore functionality quickly and minimize downtime.
Sauna Installation
We offer Tyl Sauna installations, including traditional and infrared models like the Kiruna Hybrid and Halmstad collections. Our saunas combine Scandinavian craftsmanship with modern technology for wellness and relaxation. Custom options ensure a perfect fit for home or commercial spaces.
People
Ted Hebert
Owner
Ted Hebert founded Teddy Bear Pools & Spas in 1975 after starting in the pool industry at age 14. With over 50 years of experience, he leads a team committed to excellence, community, and customer satisfaction.
Questions
What areas do you serve?
We serve Western Massachusetts and Northern Connecticut, including the Pioneer Valley region.
Do you offer financing options?
Yes, we provide financing for new pool and spa purchases with approved credit.
What pool brands do you carry?
We offer Premier Aluminum, Sharkline, Esther Williams, and Johnny Weissmuller pools.
Can you repair existing spas?
Yes, we service Hot Spring, Tiger River, Hot Spot, Solana, and Limelight spas.
Do you sell replacement parts?
Yes, we stock genuine Watkins replacement parts for Hot Spring Spas and other brands.
What are your business hours?
Monday-Friday 9AM-4PM, Saturday 9AM-4PM, Sunday 12PM-4PM.
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