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20 Years
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Emergency
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Professional Carpet & Upholstery Cleaning Services in Rochester
Carpet Doctor Rochester has been serving Rochester, NY and surrounding areas with comprehensive cleaning solutions since 2006. Our team utilizes state-of-the-art equipment and IICRC-certified techniques to deliver superior results for carpets, air ducts, tile and grout, upholstery, and water damage restoration. With over 17 years of experience in rug cleaning and advanced hot water extraction methods reaching 230F, we combine technical expertise with personalized service. Our technicians undergo rigorous training and hold industry certifications, ensuring every project meets the highest standards of cleanliness and safety.

We serve residential and commercial clients across Monroe County, offering 24/7 emergency response for urgent water damage situations. Our commitment to quality is demonstrated through thousands of satisfied customers and repeat business from local property managers. We guarantee complete customer satisfaction through transparent communication, detailed work processes, and a proven track record of restoring properties to like-new condition.
Services
Carpet Cleaning Air Duct Cleaning Water Damage Cleanup Tile and Grout Cleaning Upholstery Cleaning Oriental Rug Cleaning Power Washing Dryer Vent Cleaning Flood Restoration Coronavirus Cleaning
Details
  • Year established: 2006
Highlights and features
  • 24/7 emergency water damage response available
  • IICRC-certified technicians with advanced training
  • Hot water extraction at 230F for superior cleaning
  • 96% moisture removal with industrial vacuum systems
  • 17+ years of rug cleaning expertise with pickup/delivery
Associations and certifications
  • IICRC
What people say
Quick to respond Exceptional service quality Professional technicians Excellent results Timely completion
Services
Carpet Cleaning
Our advanced hot water extraction method reaches 230F to eliminate dirt, dust mites, and bacteria. IICRC-certified technicians use truck-mounted systems with 16,000 CFM suction for 96% moisture removal. The five-step process includes vacuuming, pre-treatment, fiber grooming, sanitization, and steam cleaning, with drying times of 4-6 hours.
Air Duct Cleaning
HEPA-filtered vacuum systems remove dust, allergens, and mold from HVAC ducts using negative air pressure and air whip technology. The process improves indoor air quality and system efficiency while following IICRC standards. Sanitizer application available for complete microbial control in residential and commercial settings.
Water Damage Cleanup
24/7 emergency response with industrial extraction equipment and dehumidifiers. Certified technicians follow IICRC protocols for water removal, structural drying, and mold prevention. We coordinate with insurance providers and complete restoration from initial damage assessment through final sanitization of affected areas.
Tile and Grout Cleaning
High-pressure steam cleaning with self-contained power washing systems restores ceramic tile and grout. The process removes embedded dirt without dust or mess, using temperature-controlled water to clean and sanitize surfaces while preserving material integrity in both residential and commercial environments.
Upholstery Cleaning
IICRC-certified technicians evaluate fabric type before applying specialized cleaning solutions. The multi-step process includes spot treatment, sanitization, and steam cleaning for sofas, chairs, and other upholstered furniture. Leather conditioning and pet odor treatments available to restore appearance and extend furniture lifespan.
People
Adam Tannous
Technician
Experienced IICRC-certified technician known for prompt service and attention to detail. Handles complex water damage cases and provides thorough carpet cleaning solutions while maintaining professional standards.
Questions
What carpet cleaning method do you use?
We use hot water extraction at 230°F with IICRC-certified equipment, removing 96% of moisture for faster drying.
Do you offer emergency water damage services?
Yes, we provide 24/7 emergency response for water damage with specialized drying equipment and insurance coordination.
Are your technicians certified?
All technicians are IICRC-certified with advanced training in carpet cleaning, upholstery restoration, and water damage mitigation.
Do you service commercial properties?
Yes, we handle commercial tile cleaning, air duct maintenance, and water damage restoration for businesses and apartment complexes.
What areas do you serve?
We serve Rochester and surrounding Monroe County communities including Chili, Greece, Irondequoit, and Fairport.
How do you handle rug cleaning?
We offer pickup/delivery for area and oriental rugs with specialized cleaning processes to preserve fabric integrity.