Enhancing the Beauty and Value of Your Property
Kelly's Steam Carpet Care has been a trusted name in the Carson Valley and Tahoe Area for over 46 years, providing top-notch carpet cleaning services to residential and commercial clients. Our family-owned and operated business is dedicated to delivering exceptional results, ensuring complete customer satisfaction.
Our Mission
At Kelly's Steam Carpet Care, our mission is to provide professional and quality service at the best prices, backed by our guarantee of excellence. We strive to build our business one happy customer at a time by exceeding our clients' expectations.
Our Services
We offer a range of services designed to meet the diverse needs of our clients. Our team of experienced professionals utilizes state-of-the-art equipment and premium cleaning solutions to ensure exceptional results.
Carpet Cleaning
Our truck-mounted hydramaster cleaning units guarantee thorough cleaning and drying within hours, leaving your carpets looking like new.
Water Damage Restoration
In the aftermath of a flood or water damage, our technicians are equipped to restore your property to its original state. We prioritize efficient drying, ensuring prompt and thorough recovery.
Smoke Damage Removal
Our team utilizes top-of-the-line products and specialized techniques to eliminate smoke odors and particles, restoring your home to its pre-damage state.
Move-In/Out Cleaning
Get a fair deal on our competitive pricing, starting at $0.24 cents per square foot for a comprehensive cleaning service.
Upholstery Cleaning
We offer specialized cleaning for furniture, cars, and other upholstery items using attachments specifically designed for the task.
Additional Services
Carpet Stretching: Our team uses specialized tools to restore the original shape and appearance of your carpet.
Pet Damage Repair: We can repair damaged carpet caused by pets, eliminating odors and restoring the original appearance.
Carpet Repair: Our experts can repair torn or damaged carpet areas, making them look like new again.
Carpet and Upholstery Protectant: Protect your investments with our specialized protectant products, extending their lifespan and preserving their appearance.
Getting Started
Contact us today to learn more about our services, pricing, and guarantee. Our friendly and experienced staff is ready to serve you.
Overall Experience
The overall experience with Kelly's Steam Carpet Care is positive, with most customers praising their excellent service, fair pricing, and great results.
Service Quality
The service quality is a major highlight, with customers raving about the courtesy, professionalism, and expertise of the staff. The carpet cleaning results are amazing, with many customers noting that their carpets look and smell like new again.
Communication and Scheduling
Communication and scheduling are also strengths, with customers appreciating the excellent communication, fair pricing, and accommodating scheduling.
Local Business
The fact that Kelly's Steam Carpet Care is a local small business with over 40 years of experience in the area is also a major plus.
Issues with Customer Service
However, some customers experienced issues with customer service, including unkept appointments, poor communication, and incompetent office staff.
Cleaning Results
A few customers were unhappy with the cleaning results, citing specific issues such as stain removal and odor treatment.
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