Business Details
33 Years
experience
Your Trusted Home Cleaning Service in Ann Arbor
Founded in 1993, Welcome Home Ann Arbor has established itself as Ann Arbor's premier residential cleaning service. Our family-owned business prioritizes personalized service, employing highly trained professionals committed to delivering exceptional results. We utilize eco-friendly products and green cleaning techniques, reflecting our dedication to environmental responsibility. Our team's expertise extends to deep cleaning, move-in/out services, and special occasion preparations, all tailored to client preferences. With a 100% satisfaction guarantee, we ensure every cleaning meets exacting standards.Our community involvement includes partnerships with Cleaning for a Reason and local literacy programs, underscoring our commitment to social impact. Employees receive competitive wages and benefits, fostering a positive work environment that translates to superior customer service. We maintain consistent communication channels, offering flexible scheduling and transparent processes. Our proven track record spans three decades, serving Ann Arbor, Canton, Saline, Ypsilanti, and Milan. By combining technical expertise with personalized attention, we transform homes into pristine, welcoming spaces.
Services
Residential Cleaning
Deep Cleaning
Move-In/Out Cleaning
Green Cleaning
One-Time Cleaning
Special Occasion Cleaning
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of residential cleaning expertise
- Our staff uses environmentally friendly cleaning products
- 100% satisfaction guarantee on all cleaning services
- Consistent cleaners assigned to each client household
- Community-focused business supporting local initiatives
What people say
Wonderful job
Thorough cleaning
Friendly staff
Satisfaction guarantee
Exceeds expectations
Services
Residential Cleaning
Our comprehensive residential cleaning service covers all household areas with customizable attention to specific rooms or tasks. Professional cleaners use eco-friendly products to ensure safe, thorough results. Clients receive consistent service from familiar staff members who learn household preferences over time.
Deep Cleaning
Targeted deep cleaning addresses hard-to-reach areas and neglected spaces with specialized techniques. This service includes detailed work on windowsills, baseboards, and under furniture. Ideal for preparing homes for special occasions or new occupants.
Move-In/Out Cleaning
Comprehensive cleaning service designed for transitional periods, covering all surfaces and fixtures. Includes appliance detailing and hard-to-reach areas. Ensures properties meet leasing requirements or personal standards for new residents.
Green Cleaning
Environmentally conscious cleaning using non-toxic, biodegradable products and reusable microfiber materials. Reduces chemical exposure while maintaining high cleanliness standards. Includes custom glass cleaner formulation and waste-reduction practices.
One-Time Cleaning
Flexible cleaning solution for specific needs, ranging from post-event tidying to seasonal refreshes. Clients receive the same professional quality as regular customers with no ongoing commitment required for this standalone service.
People
Heather
Manager
Joined Welcome Home Ann Arbor in 2004, progressing from cleaner to manager through exceptional customer service skills. Combines food service and HR experience to create supportive workplace environments while overseeing daily operations.
Cyndi
Assistant Manager
Brings extensive cleaning industry experience from Texas to Michigan operations. Focuses on problem-solving and maintaining high standards for both client satisfaction and employee welfare across all service areas.
Questions
Are you insured and bonded?
Yes, we carry full insurance and bonding coverage to protect clients against potential damages during service.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, MasterCard, Discover, and American Express.
Do you use eco-friendly cleaning products?
Yes, we primarily use Melaleuca natural cleaning products and offer vegan alternatives upon request.
Can I leave specific cleaning instructions?
Absolutely! We encourage written notes or direct communication with our managers to address special requests.
What happens if I'm dissatisfied with service?
We offer a 24-hour satisfaction guarantee. Contact us immediately and a manager will resolve any issues personally.
Do cleaners need to be present during service?
Clients may choose to be present or arrange alternative access methods for their property during cleaning visits.
