For over 40 years, Bob Hilson & Company has been providing top-quality roofing services to residential and commercial clients in South Florida. Our company was founded in the early 1950s by Hilson Roofing, and since then, we have continued to grow and evolve, maintaining our commitment to excellence and customer satisfaction.
Our Commitment to Quality
At Bob Hilson & Company, we believe that our reputation is built on the strength of our over 75 skilled roofing professionals. Our proactive approach and use of the highest quality materials ensure that your investment is built to last. We take great pride in making sure that you get exactly the right roof for your home or business. Whether it's a roof repair or a complete roof replacement, we are your trusted roofing experts.
Our Experience
Our team of skilled craftsmen has built virtually every kind of roof you can imagine. With over 40 years of experience serving the Miami area, we have earned a reputation for excellence and have built a loyal customer base. Our company has undergone tremendous growth, and we continue to maintain our high standards of quality and customer satisfaction.
Our Vision
Our vision is to provide our clients with the highest level of quality and service. We believe that our employees are our most important asset, and we continually invest in their training and development to ensure that they remain the best in the industry. We strive to achieve excellence in everything we do, from the quality of our work to the overall customer experience.
Our Mission
Our mission is to provide our clients with top-of-the-line products, performance, and service. We do this by using only the highest quality materials and by providing exceptional customer service. We take pride in our work and strive to exceed our clients' expectations. We are committed to our customers and are dedicated to providing the highest level of service and quality.
Our Team
Our team is made up of highly skilled professionals who are dedicated to providing top-notch service to our clients. Our team of state-certified roofing contractors, state building contractors, and state general contractors has the expertise and knowledge to handle any roofing project, from small residential repairs to large commercial installations.
Our Services
At Bob Hilson & Company, we offer a wide range of services to meet the needs of our residential and commercial clients. From roof repairs to new roof installations, we have the expertise and experience to get the job done. We offer a variety of roofing options, including metal roofing, flat roofing, shingle roofing, tile roofing, slate roofing, and solar roofing.
Our Guarantee
We stand behind our work and guarantee that every project is completed to the highest standards of quality and craftsmanship. We take pride in our work and are committed to ensuring that every client is completely satisfied with our services.
Our Legaacy
Bob Hilson & Company, Inc. is one of the most complete roofing companies in Miami and throughout South Florida. We have been building a legacy of excellence for over 40 years, and our commitment to quality and customer satisfaction continues to earn us the loyalty of our clients.
Poor Quality of Work
Several reviewers have expressed disappointment with the quality of work provided by Bob Hilson and Company. Ronnie Key, who gave the company a 1-star rating, waited 9 months for his metal roof installation, only to have it turn out with visible "oil canning" that the company refused to correct. M. also had a bad experience with the company, hiring them to repair leaking gutters multiple times, only to have the issue persist.
Inconsistent Customer Service
Michael L. reported a frustrating experience with the company when he tried to get a quote for a new roof. Despite receiving a quote from Carlos, he never received follow-up communication from the company. Additionally, Ronnie Key mentioned that the company owner refused to make corrections to his metal roof.
However, Many Reviewers Had Positive Experiences
Several reviewers praised the company for its professionalism, punctuality, and attention to detail. Dania Garcia, who gave the company a 5-star rating, praised their customer service, citing a same-day response to her inquiry about a roof inspection. Multiple reviewers complimented the company's office staff, saying they were helpful and professional.
Lack of Follow-through and Accountability
Some reviewers felt that the company was not proactive in resolving issues. Carlos, the estimator, did not follow up on the quote Michael L. received, and the company refused to correct Ronnie Key's metal roof.
Recommendations and Concerns
Based on the reviews, it is clear that some customers have had positive experiences with Bob Hilson and Company, while others have been disappointed. Reviewers who were satisfied with the company's work praised their professionalism, punctuality, and attention to detail. However, those who were unhappy with the company's performance felt that the quality of work was subpar and that the company failed to follow through on promises or resolve issues.
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