Your Partner In Septic Services.
Since 1984, Moon Site & Septic has proudly served Southwest Florida with comprehensive and reliable septic services. We are a locally-owned and operated business, dedicated to providing our clients with exceptional service and personalized attention to their unique needs.
Our Expertise
Our experienced team of technicians are licensed, insured, and certified to handle all aspects of your septic system, from routine maintenance and pumpouts to complex installations and repairs. We offer a wide range of services, including:
Residential Services
- Septic tank installation and replacement
- Septic pumpouts and cleaning
- Drain field repair and replacement
- Grease trap installation, cleaning, and repair
- Lift station repair and maintenance
- Forced main repair and maintenance
Commercial Services
- Commercial grease trap management
- Lift station services for businesses
- Septic system inspections and consultations
Eco-Friendly and Cost-Effective Solutions
We prioritize environmental sustainability and use eco-friendly methods whenever possible. We also believe in offering our services at competitive rates, ensuring accessibility for all our clients.
Client Focus and Satisfaction
At Moon Site & Septic, your satisfaction is our top priority. Our team takes the time to explain the process, answer your questions, and address any concerns you have. We value open communication and client involvement throughout the process.
Experience the Moon Site & Septic Difference
- Family-friendly and personalized approach
- Responsive and timely service
- Skilled and certified technicians
- Eco-friendly practices
- Competitive pricing
- Commitment to client satisfaction
Overall Experience
The reviews describe a mix of positive and negative experiences with Moon Septic. The company's customer service, professionalism, and quality of work are praised by some customers, while others report reckless driving, unprofessional behavior, and poor scheduling.
Customer Service
Some customers praise the company's customer service, citing prompt responses, thorough service, and professionalism from technicians like Daniel and John. However, others report poor communication, no-shows, and unprofessional behavior from office staff and technicians.
Quality of Work
The quality of work is generally reported to be good, with customers praising the thoroughness and professionalism of the technicians. However, some customers report issues with scheduling and no-shows.
Negative Incidents
Some customers report negative incidents, including reckless driving, poor communication, and unprofessional behavior from office staff and technicians. One reviewer reports a technician asking for illegal substances, and another reviewer claims the company hired a child molester.
Praise for Technicians
Technicians like Daniel, John, and Zack are praised for their professionalism, thoroughness, and prompt service.
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