Our Story
At Moore Floors, we have over 20 years of experience in providing exceptional flooring solutions to our customers. Our mission is to exceed consumer expectations by offering a wide range of high-quality floor covering products and unparalleled customer service. We are passionately committed to providing outstanding results and building lasting relationships with our customers, team, and community.
Our Services
As a family-owned and operated business, we take pride in offering a wide selection of flooring products, including carpet, hardwood, laminate, tile, luxury vinyl, and waterproof flooring. Our expert team is dedicated to helping you find the perfect flooring solution for your home or business. From initial consultations to final installations, we strive to provide exceptional service every step of the way.
Why Choose Us?
At Moore Floors, we believe that family is at the heart of everything we do. We are committed to providing exceptional customer service, highest-quality products, and expert installation services. Our knowledgeable staff is always available to answer your questions and help you make the best choice for your flooring needs.
Our Products
We offer a vast selection of flooring products from leading manufacturers, including carpet, hardwood, laminate, tile, luxury vinyl, and waterproof flooring. Whether you're looking for a stylish and durable solution for your living room or a functional and easy-to-clean solution for your kitchen, we have the perfect product for you.
Sanding & Refinishing
At Moore Floors, we understand the importance of maintaining and preserving your existing floors. Our professional sanding and refinishing services will leave your floors looking like new. From minor touch-ups to major restorations, our experienced team has the skills and expertise to get the job done.
Customer Service
At Moore Floors, we believe that customer service is not just about meeting your needs, but about exceeding your expectations. Our knowledgeable staff is always available to answer your questions, help you make decisions, and ensure that your flooring installation meets your highest standards.
Installation Checklist
At Moore Floors, we take pride in our attention to detail and commitment to excellence. Our installation checklist ensures that every aspect of your flooring installation is carefully planned and executed to the highest standards of quality and precision.
Floor Care Guidelines
At Moore Floors, we know that maintaining your new floors is essential to its longevity and appearance. Our comprehensive floor care guidelines will help you keep your floors looking like new for years to come.
Warranty
At Moore Floors, we stand behind the quality of our products and services. Our warranty program ensures that you're protected against any defects or issues with your flooring installation.
Request an Estimate
At Moore Floors, we're committed to helping you find the perfect flooring solution for your home or business. Request an estimate today, and let us take care of the rest.
Overall Efficiency and Professionalism
The majority of the reviews praise Moore Floors for their excellent service, professionalism, and efficiency. Many customers highlight the friendly and knowledgeable staff, who were able to accommodate their needs and answer questions. The installers are also commended for their work ethic and attention to detail.
Customer Service Issues
However, there is one negative review that mentions poor customer service. The author, Cali Comm, expresses frustration with the store's hours and lack of communication. They state that they arrived 14 minutes before closing time, only to find the doors locked, and feel that the store should have notified customers of their early closure.
Punctuality and Installation
Several reviews mention the importance of punctuality and installation timing. Some customers appreciate that the store is closed on Saturdays to allow employees to have a day off, while others lament the lack of Saturday services.
General Feedback
Most customers are extremely satisfied with their experience at Moore Floors, citing the ease of selecting flooring products, the cleanliness of the showroom, and the courteous treatment of customers.
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