Exceeding Expectations, One Pipe at a Time!
Who We Are
We are a group of passionate and experienced plumbing professionals dedicated to providing exceptional service and lasting solutions to your plumbing needs. With years of experience in both residential and commercial properties, our team tackles every project with meticulous attention to detail and a commitment to quality.
Our Values
Our core values guide our interactions with clients and within our team. They are:
- Integrity: We build trust through honesty, transparency, and ethical practices.
- Expertise: We stay current with industry advancements and utilize the latest technologies for effective solutions.
- Client Focus: We prioritize client needs, offering personalized solutions and clear communication.
- Quality: We deliver lasting solutions that exceed expectations and ensure client satisfaction.
Our Services
We offer a comprehensive range of services encompassing every aspect of plumbing, including:
- Commercial Plumbing: Addressing the unique needs of businesses with regular inspections, preventative maintenance, and emergency repairs.
- Residential Plumbing: Offering expert assistance with installations, repairs, and upgrades for homes.
- Emergency Plumbing: Responding promptly to urgent situations with 24/7 availability for emergencies.
- Rental & Maintenance Plumbing: Tailored solutions for landlords and property managers, including inspections and maintenance plans.
Why Choose Us?
Our commitment to:
- Client-centered solutions: We actively listen to your concerns and provide tailored recommendations.
- Transparency and communication: We provide clear explanations of issues and options, ensuring you are fully informed.
- Quality workmanship: We use high-quality materials and adhere to industry standards for lasting solutions.
- Professionalism and respect: Our team treats your home or business with utmost care and respect.
Our Commitment
We are dedicated to exceeding expectations and building lasting relationships with our clients. We are committed to providing exceptional service, lasting solutions, and peace of mind.
Positive Experiences
Many reviewers had positive experiences with Absolute Plumbing and Drain. They praised the company's prompt response, professionalism, and effectiveness in resolving their plumbing issues. Some reviewers were impressed with the company's customer service, citing friendly and knowledgeable technicians who explained the problems and solutions clearly. Others appreciated the company's transparency, with some technicians providing estimates and options for repair.
Negative Experiences
However, some reviewers had negative experiences with Absolute Plumbing and Drain. Some reported being overcharged for services, with some feeling misled about the costs involved. Others reported poor communication and unprofessional behavior from technicians. A few reviewers felt that the company was trying to take advantage of them, with one reviewer stating that the company was "dishonest" and "scammy."
Common Issues
Some common issues mentioned by reviewers include:
- Disputes over costs and billing
- Miscommunication and unprofessional behavior from technicians
- Feelings of mistrust and suspicion towards the company
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