Over 40 Years of Experience - Excellence in Roofing Since 1980
At Keith Barker Roofing, we take pride in being a third-generation roofing company based in Austin, Texas. With over 40 years of experience, we have built a reputation for providing quality, expertise, and excellent customer service. Our team of dedicated contractors is committed to ensuring that every residential and commercial roofing project we undertake is completed to the highest standards.
Our Services
At Keith Barker Roofing, we offer a comprehensive range of roofing services, including:
Roof Repair: From minor problems to major issues, our team can find the source of your roofing problem and provide the necessary repairs quickly and effectively.
Roof Replacement: Whether you need a complete roof replacement or a partial repair, our team can help you decide if a total replacement is necessary and which type of new roof is best for your property.
Hail Damage: If you suspect you may have hail damage, our team can conduct a free roof inspection to give you peace of mind and repair just about any hail damaged roof.
Roofing System Installation: We can install every element of a roof, including flashings, insulation, gutters, and downspouts.
Why Choose Us
At Keith Barker Roofing, our customers come first. Here are four reasons why we are the preferred choice for commercial roofing needs:
Experience: With over 40 years of experience, our team has worked on various roofing projects for commercial properties throughout Austin, TX.
Partnerships: We have extensive, long-term partnerships with local builders that help us serve our clients with high-quality products, processes, and efficiency.
Availability: We have 12 service trucks ready and available to help clients needing commercial roofing repair and replacements.
Customization: Our in-house metal shop allows us to create custom work for any client for one-of-a-kind project elements.
What Our Clients Have to Say
We are proud of our customers who have used Keith Barker Roofing for their commercial roofing needs. We encourage you to check our testimonials page for customer reviews that give great insight into our expertise and quality of work.
Contact Us
At Keith Barker Roofing, we are dedicated to providing expert residential and commercial roofing services in Austin, TX. Let us help you from start to finish with your upcoming project. Contact us today to request a free estimate or to learn more about our services.
Problems with Customer Service and Installation
The reviews suggest that Keith Barker Roofing has a poor track record of providing satisfactory service to its customers. Many reviewers reported difficulties in getting in touch with company representatives, including the owner, Don. Some reviewers were left on hold or told to call back at a later time, only to have their calls not returned.
Installation Issues and Warranty Disputes
Several reviewers experienced issues with installations, including problems with roof repair and warranty disputes. For example, Steve H. reported that the company did a poor job on a new house and installation issues were discovered during a home inspection. Terrance W. reported that his roof started leaking just a few months after installation and took weeks to resolve.
Poor Communication and Disorganization
Many reviewers reported poor communication and disorganization from the company. For example, David V. reported that the company took two weeks to come out for an estimate and then lost contact. Cliff J. reported that the company no-showed three times, causing him to take time off work to wait.
Some Positive Experiences
On the other hand, some reviewers reported positive experiences with Keith Barker Roofing. David W. praised the company for sending someone out quickly to repair a roof, and doing a professional job. Jesse M. reported that the company did a fantastic job on repairs and provided excellent customer service.
Conclusion
Overall, the reviews suggest that Keith Barker Roofing has a reputation for poor customer service, installation issues, and disorganization.
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