Protecting what matters most, one alarm at a time.
At Alarm Monitoring Services, Inc. (AMS), we have been serving the monitoring industry for over four decades. Since our founding in 1980, we have built a reputation for providing the highest level of dealer service in the monitoring industry. Our commitment to our customers and our focus on providing superior monitoring and administrative services have allowed us to establish ourselves as a leading provider of alarm monitoring services.
Our Commitment to You
At AMS, we understand the importance of providing exceptional service to our customers. Our team of experienced professionals is dedicated to delivering top-notch monitoring and administration services to our dealers and their customers. We take pride in our ability to adapt to the evolving needs of our customers and the industry as a whole. Our commitment to quality and customer satisfaction is reflected in our state-of-the-art technology, our highly trained staff, and our 24/7/365 monitoring facility.
Our Services
At AMS, we offer a wide range of services designed to meet the unique needs of our customers. From traditional alarm monitoring to specialized services like asset tracking and environmental monitoring, we have the expertise and resources to tailor our services to your specific requirements. Here are some of the services we offer:
Security Services
- Burglar monitoring: We monitor residential and commercial properties for signs of forced entry, break-ins, and other security threats.
- Asset tracking: Our advanced tracking technology allows us to monitor the location and movement of your valuable assets, whether they are people, vehicles, or equipment.
- Environmental monitoring: We can monitor for environmental hazards like water leaks, temperature fluctuations, and other potential risks to your property and occupants.
Fire and Emergency Services
- Fire monitoring: Our trained dispatchers can quickly respond to fire alarm signals, alerting authorities and emergency responders to potential threats.
- Emergency services: In the event of an emergency, our trained professionals can quickly respond to provide critical assistance and support.
Dealer Services
At AMS, we understand the importance of providing exceptional service to our dealers. That's why we offer a range of services designed to make your life easier, including:
- Dealer access: Our online portal provides easy access to your account information, payment history, and other important details.
- Dealer support: Our dedicated team is always available to assist with any questions or concerns you may have.
About Our Team
At AMS, we are proud of our talented and dedicated team of professionals. Our leadership team is comprised of experienced industry experts who are committed to providing exceptional service and support to our customers and dealers.
Meet Our Team
- Rick Jolet, CEO
- Dera DeRoche-Jolet, CFO
- Michelle Marsh, National Sales Rep
- Twila Turnbow, Dealer Services Supervisor
- Dewanda Van Buren, 1st Shift Supervisor
- Patrick Hendricks, 2nd Shift Supervisor
- LeAnn Ringo, Resident Trainer
Get in Touch
At AMS, we are committed to providing exceptional service and support to our customers and dealers. If you have any questions or would like to learn more about our services, please don't hesitate to contact us.

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