Our Commitment to Excellence
Pool Guys Who Care is a family-owned and operated business dedicated to providing honest, reliable, and comprehensive pool cleaning, repair, and maintenance services to residential properties in the Fort Myers, Cape Coral, Lehigh, and Estero areas. Founded on the principles of honesty, integrity, and excellent customer service, we go above and beyond to ensure your pool is sparkling clean, well-maintained, and enjoyable all year round.
Our Services
We offer a comprehensive range of pool services, including:
- Routine Pool Cleaning: Regular visits ensure your pool water is crystal clear, balanced, and free of debris.
- Pool Repair & Maintenance: We handle a wide range of repairs, from filtering system issues to broken tiles and leaking pipes.
- Pool Inspections: Comprehensive inspections identify potential problems before they become costly repairs.
- Salt Chlorinator Installation & Maintenance: We install and maintain salt chlorinator systems for efficient and sustainable pool sanitation.
Our Promise
When you choose Pool Guys Who Care, you can expect:
- Honest & Transparent Communication: We provide clear and upfront pricing with no hidden fees or surprises.
- Timely Service: We respect your schedule and arrival windows.
- Friendly & Professional Staff: Our certified technicians are highly skilled and committed to customer satisfaction.
- Thorough Attention to Detail: We meticulously clean and maintain your pool, ensuring your satisfaction.
Our Guarantee
We take pride in our work and stand behind our services with a 100% satisfaction guarantee. When you choose Pool Guys Who Care, you can have peace of mind knowing your pool is in good hands.
Trust Pool Guys Who Care for a Sparkling and Enjoyable Pool Experience!
Overall Assessment of Pool Guys Who Care
Positive Comments
Reliable and Trustworthy Service
Many customers praised the reliability and trustworthiness of Pool Guys Who Care. They mentioned that the team, especially Mike and Shirley, are dependable and show up every week to clean and maintain their pools. They also appreciate the extra effort the team puts in to diagnose and repair any pool-related issues.
Excellent Customer Service
Customers also commended the excellent customer service provided by Pool Guys Who Care. They described the team as professional, respectful, knowledgeable, and personable. The team takes the time to explain and answer any questions customers may have about their pools.
Negative Comments
Poor Experience with the Son
One customer had a very poor experience with the son of the husband and wife team, citing unprofessional behavior and a lack of knowledge about pools.
Overcharging and Unreliable Service
Another customer had a negative experience with the company, citing overcharging for a pool cap and threatening to sue for slander when they voiced their concerns.
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